Latest post Mon, Apr 2 2012 10:59 AM by magicmister12. 18 replies.
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  • Thu, Nov 17 2011 11:46 PM In reply to

    • lanfordr
    • Not Ranked
    • Joined on Sat, Jul 16 2011
    • Posts 5
    • Points 105

    Re: Activation Problem When Upgrading From 5.5 to 6.0

    Sweet, turns out the Remove OLD ALC utility did the trick for me! I was now able to activate the product just fine.

    Thanks Marianna and Patrick for the help!

  • Thu, Nov 17 2011 11:56 PM In reply to

    • Patrick
    • Not Ranked
    • Joined on Fri, Mar 26 2010
    • Austin, TX
    • Posts 143
    • Points 1,955

    Re: Activation Problem When Upgrading From 5.5 to 6.0

    Yay!!Big Smile

    Mac Pro 8 core, ATI Radeon HD 2600 XT, Media Composer 7 [view my complete system specs]
  • Thu, Dec 15 2011 4:50 PM In reply to

    • MatthewVdp
    • Not Ranked
    • Joined on Wed, Dec 8 2010
    • Posts 6
    • Points 50

    Re: Activation Problem When Upgrading From 5.5 to 6.0

    Thanks to Marianna I was able to solve the problem OP had as well, thanks for the awesome support.

  • Mon, Apr 2 2012 10:59 AM In reply to

    Re: Activation Problem When Upgrading From 5.5 to 6.0

    hi. i had the same problem. i was updating my system from avc 5.5 to 6.0. i tried to enter my serial/activation id, but the third field had only space for 3 of 4 letters. i guess i spend 3 hours to find out what's the problem.

    there's a bug in the registration box! the serials/activation code has numbers and letters. the letters are written in capslock. 

    BUT: if you write the letters by pressing the shift key or in capslock mode, the bug appears.

    so: just enter the serial from amc 6.0 in the registration box but DO NOT use shift or capslock!!! 

    AND MY PROBLEM WAS FIXED.

     

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