Latest post Fri, Nov 14 2014 4:30 PM by Marianna. 11 replies.
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  • Fri, Oct 17 2014 3:30 AM

    • Twosheds
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    Academic License Upgrade Question

    Hi, we current have 40 licenses of Avid Media Composer 7. We are running a license server with fixed licenses. We also have a yearly support contract. Do we get a free upgrade to Avid Media Composer 8 with floating licenses with our support contract?

    Media Composer with Symphony option v8.10.0, MacOSX 10.11.6, Avid DNxIO [view my complete system specs]
  • Fri, Oct 17 2014 11:31 AM In reply to

    • Adman
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    Re: Academic License Upgrade Question

    I believe you will need to fill out this form to verify eligibility:

    https://www.avid.com/us/support/upgrade-academic-free

    Mac Pro. QHD Ultra wide, thunderbolt LG monitor, MC Ultimate 2018.10.0. Pro Tools 11 HD (Mbox 3 Pro), iPad Pro 12.9". 17" Macbook Pro i7. Dell... [view my complete system specs]
  • Mon, Oct 20 2014 6:23 PM In reply to

    • Marianna
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    Re: Academic License Upgrade Question

    Twosheds:

    Hi, we current have 40 licenses of Avid Media Composer 7. We are running a license server with fixed licenses. We also have a yearly support contract. Do we get a free upgrade to Avid Media Composer 8 with floating licenses with our support contract?

    Are these Institutional Licenses or Student?  

    Depends on when you bought the support Contract?  When was it purchased?

    Standing by....

    Marianna 

     

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  • Tue, Oct 21 2014 1:16 AM In reply to

    • Twosheds
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    Re: Academic License Upgrade Question

    Hi, the original 45 licenses of MC6.5 were purchased in late 2012. 40 on a license server and 5 dongle based. (inc. 3 x Symphony) and we renewed the support contract in 2013. MC version 8 offers a floating license which would obviously give us greater flexibility.

     

    Media Composer with Symphony option v8.10.0, MacOSX 10.11.6, Avid DNxIO [view my complete system specs]
  • Tue, Oct 21 2014 1:17 AM In reply to

    • Twosheds
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    Re: Academic License Upgrade Question

    Sorry. They are institution based licenses.

    Media Composer with Symphony option v8.10.0, MacOSX 10.11.6, Avid DNxIO [view my complete system specs]
  • Tue, Oct 21 2014 1:00 PM In reply to

    • Marianna
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    Re: Academic License Upgrade Question

    If you have a support contract on these institutional licenses then yes you do get upgrades during the contract year.

    MC 8.2 just came out yesterday so you would get that if your contract is still valid.  

    Marianna 

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Wed, Oct 22 2014 5:21 AM In reply to

    • Twosheds
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    Re: Academic License Upgrade Question

    Do we get the floating license server version? If so, how do we go about getting that? 

    Thanks

    Media Composer with Symphony option v8.10.0, MacOSX 10.11.6, Avid DNxIO [view my complete system specs]
  • Wed, Oct 22 2014 4:28 PM In reply to

    • Marianna
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    Re: Academic License Upgrade Question

    2sheds....

    Floating License Server application can be installed on any server and allows you to distribute multiple licenses (minimum of 20) of the editing app and software options like sym or NCutter using a single Activation ID.

    Floating License Server software is included with your Media Composer installer and is also available separately on the Download Center ( login to Master Account with email and password required).  Guides are available on the Knowledge Base: Floating License Server Guide

    HTH

    marianna 

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

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  • Mon, Nov 10 2014 8:23 PM In reply to

    • rmeyer
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    Re: Academic License Upgrade Question

    Hi Marianna,

    Can you use a Mac server as the Floating License Server or does it have to be a Windows machine?  Also, would you be able to give us any idea as to when Protools software will be compatible with Yosemite.

  • Mon, Nov 10 2014 9:19 PM In reply to

    • Marianna
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    Re: Academic License Upgrade Question

    PC it is

     

    The following equipment is needed:

    - Two Windows Servers. Supported Windows operating systems include: Windows XP SP3 or newer, Windows Server 2003 SP1, or newer

    - One or more systems for running Avid Software Applications (Mac or Windows)

    - An Administrator console (any computer connected to the Intranet marianna 
    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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  • Fri, Nov 14 2014 3:42 PM In reply to

    • rmeyer
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    Re: Academic License Upgrade Question

    Do you have any information about how this is setup or someone I can contact, to help better understand what each server does and how we would go about this?


    Thanks

  • Fri, Nov 14 2014 4:30 PM In reply to

    • Marianna
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    Re: Academic License Upgrade Question

    Of course

    You can go to the documentation page on the knowldge base 

    http://avid.force.com/pkb/articles/en_US/readme/Media-Composer-Software-8-0-Documentation

    there is a license server guide listed

    Marianna 

     

     

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

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