Latest post Sat, Jul 4 2015 11:25 PM by hbrock. 16 replies.
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  • Fri, Apr 17 2015 10:21 AM

    audiosuite crashes MC8.3.1

    Hi,

    I can apply an audiosuite effect to my clips on the timeline but if I click on the effect edit icon in the audioosuite window MC crashes with a segmentation fault.  It doesn't seem to matter which effect it is suggesting there's a fundamental problem with audiosuite.

    12core .01 Ghz Mac Pro 2010, 48GB ram OSX 10.8.5 MC 8.3.1 Symphony opton.

     

    Any suggestions?

     

    Thanks

  • Fri, Apr 17 2015 2:48 PM In reply to

    Re: audiosuite crashes MC8.3.1

    I don't use AudioSuite a ton, but I have used the time compression/expansion plugin and didn't experience that kind of crash.

    Does it happen in all Avid users?

    Have you tried re-installing 8.3.1?

     

    Symphony v8.8 | OS 10.11.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Sat, Apr 18 2015 9:08 PM In reply to

    Re: audiosuite crashes MC8.3.1

    Hi Kevin,

    I tried to render offline audiosuite effects(created on another system) on my MBP Late 2013 and mediacomposer crashed. The same happened when I tried to edit audiosuite effects, created on my system. I reinstalled 8.3.1., nothing changed. Still segmentation fault.

    Bad thing, cannot export QTs, unless I erase effects.

  • Sat, Apr 18 2015 11:23 PM In reply to

    • MosesN
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    Re: audiosuite crashes MC8.3.1

    I had the same issues with seqeunces with effects applied from 7.0.4 plus the bins took forever to open with said sequences. The 8.3.1 update fixed all of this for me, scary to hear to you have the problem now.

    MC 8.3.1 OSX 10.9.5 QTPro 7.6.6 / 2010 MacPro 5,1 2x 2.93GHz 6-Core Intel Xeon / 28GB RAM / ATI 5870 1GB [view my complete system specs]
  • Tue, Jun 2 2015 5:43 PM In reply to

    Re: audiosuite crashes MC8.3.1

    I have the same problem. Audiosuite crashes MC8.3.1 if I click on the effect edit Icon. I have deleted the project setting. Did not help. I have re-installed iLok. did not help. Any luck?

    Benjamin Sjur Blom CGI Artist / Avid Editor
  • Tue, Jun 2 2015 7:01 PM In reply to

    • MosesN
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    Re: audiosuite crashes MC8.3.1

    Try Clear Render In & Out on the affected effects. I have not had any issues in a while, 8.3.1

    MC 8.3.1 OSX 10.9.5 QTPro 7.6.6 / 2010 MacPro 5,1 2x 2.93GHz 6-Core Intel Xeon / 28GB RAM / ATI 5870 1GB [view my complete system specs]
  • Wed, Jun 10 2015 10:11 AM In reply to

    Re: audiosuite crashes MC8.3.1

    I'm also having this problem when trying to apply audiosuite effects in 8.3.1, did anyone get anywhere with this?

     

    thanks

    Doug

     

     

  • Wed, Jun 10 2015 10:22 AM In reply to

    Re: audiosuite crashes MC8.3.1

    Ah I might have solved this.  I had a usb stick in the mac and when i opened audio suite it was pointing to this drive in the 'target drive menu' option - changed it to my media drive and all is well now.

    So maybe something to do with permissions or size of drive.

    Hope this helps.

  • Wed, Jun 10 2015 11:20 AM In reply to

    Re: audiosuite crashes MC8.3.1

    Hi Doug,

     

    I think you have solved it!  I just tried some audiosuite effects on clips in a timeline making sure the drive was set to one of my media drives and it worked.  I'd never even noticed that drop down menu and always assumed it was set in media creation.

     

    Thanks very much :-)

    Rob

  • Wed, Jun 10 2015 12:27 PM In reply to

    Re: audiosuite crashes MC8.3.1

    Aha! - Glad to help.

     

     

  • Fri, Jun 19 2015 6:12 PM In reply to

    • Aurora TV
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    • Huntington, NY
    • Posts 21
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    Re: audiosuite crashes MC8.3.1

    I'm having the same issue with TCE crashing the Avid every time I touch it. The fix you suggested didn't apply to my situation. Has there been any further discovery on this very frustrating bug? Thanks. Charlie.

    Avid MC 8.8 / HP Z800 Workstation / Windows 7 Professional 64 / AJA Kona LHi [view my complete system specs]
  • Fri, Jun 19 2015 8:07 PM In reply to

    • Marianna
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    Re: audiosuite crashes MC8.3.1

    The audiosuite issue was reported using an AAX plug in.....  we have a case logged as well as a bug # logged and engineering has fixed it. I dont know what build it will come out in though....

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Fri, Jun 19 2015 11:48 PM In reply to

    • Jayson
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    Re: audiosuite crashes MC8.3.1

    Hi Marianna,

    I've been having crashing issues with both the iZotope insight and L2n Loudness Monitors. It seems avid has trouble refreshing the 3rd party plug in window. and eventually while using the 3rd party plug ins avid crashes. This is happening about every fifteen to twenty minutes over the past 4 months using those 2 different monitors. The reason I bought iZotope was because I thought it wsa just the L2n plug in causing the crashes but now it seems it's maybe more a probelm avid is having with audio plug ins. Would those plug ins be conidered AAX plugins?

    Thx,

    Jayson

    Avid 8.4.5 w/ Symphony x2 (1) iMac 2014 32gb Ram 4gb vram (2) Macbook Pro (just for writing not editing) (camera) Panasonic GH4 x2 [view my complete system specs]
  • Fri, Jun 26 2015 9:02 PM In reply to

    • Marianna
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    Re: audiosuite crashes MC8.3.1

    Jayson

    Can you email me this directly and any other info like versions and OS?  My apologies for not seeing this till now.

    I will jump on it

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Sat, Jun 27 2015 12:38 AM In reply to

    • Jayson
    • Top 500 Contributor
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    Re: audiosuite crashes MC8.3.1

    Thx for the reply Marianna! I just updated to 8.4 on both my systems so I'll work with it for a week and see if the update fixed it.

    Cheers,

    Jayson

    Avid 8.4.5 w/ Symphony x2 (1) iMac 2014 32gb Ram 4gb vram (2) Macbook Pro (just for writing not editing) (camera) Panasonic GH4 x2 [view my complete system specs]
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