Latest post Mon, Nov 23 2015 2:14 PM by RalphC. 4 replies.
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  • Sat, Nov 21 2015 12:10 PM

    • JimVatsios
    • Not Ranked
    • Joined on Sat, Nov 21 2015
    • Posts 2
    • Points 40

    Urgent !! Activation error

    I try to activate my Media Composer 8.4.1 ang i get this error

    Fail Activation: 101 Activation Failed. 20076:inactive, obsolete ore expired addon on MREAxXXXXXXXXXXXX

    Cannot be added or have two copies increased

     

    Is there a solution to this problem ?? I have a very tight deadline and i cannot waste more time .. 

     

    Ihave bought an annual subscription and according to master account everything is ok . I just cant renew the licence !

     

    PLEASE HELP !! 

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  • Sat, Nov 21 2015 12:35 PM In reply to

    • dmfreeman
    • Top 50 Contributor
    • Joined on Fri, Nov 4 2005
    • Michigan
    • Posts 1,851
    • Points 24,235

    Re: Urgent !! Activation error

    How many copies of the program do you have installed.?  Did you deactivate one before activating the other?  What are your system specs?

    Denny

    Media Composer 8.5.4, BCC 10.0.0074, AvidDVD 6.4.4, Boris Red 5.5.2.1382, Asus P9X79 Pro Motherboard with Intel 3930K Processor. 32 gigs DDR3 ram, Windows... [view my complete system specs]
  • Sat, Nov 21 2015 12:38 PM In reply to

    • JimVatsios
    • Not Ranked
    • Joined on Sat, Nov 21 2015
    • Posts 2
    • Points 40

    Re: Urgent !! Activation error

    Hi and thnx for the reply .. I have only one copy installed.. My system is a PC with win 7..

    I only tried to renew the license

  • Sun, Nov 22 2015 12:23 AM In reply to

    • dmfreeman
    • Top 50 Contributor
    • Joined on Fri, Nov 4 2005
    • Michigan
    • Posts 1,851
    • Points 24,235

    Re: Urgent !! Activation error

    I would send an email to the Avid Customer Advocate, Marianna Montegue.  She is a gem, and if anyone can help you she would be the one.  The other option would be to wait until Monday and call Avid customer support.

    Her email is

    marianna.montague@avid.com Hope this helps, Denny
    Media Composer 8.5.4, BCC 10.0.0074, AvidDVD 6.4.4, Boris Red 5.5.2.1382, Asus P9X79 Pro Motherboard with Intel 3930K Processor. 32 gigs DDR3 ram, Windows... [view my complete system specs]
  • Mon, Nov 23 2015 2:14 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,833
    • Points 20,230
    • Avid Customer Advocate
      Avid Customer Service
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      SystemAdministrator

    Re: Urgent !! Activation error

    Hello JimVatsios,

          Do you still have issue with activation? pm me with your email address and systems ID.

     

    Regards,

    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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