Latest post Thu, Jul 28 2016 4:59 PM by Marianna. 3 replies.
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  • Mon, Jun 27 2016 11:27 PM

    • Jayson
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    Disappearing Audio Monitor Window - iZotope inSight

    Since Avid MC 8.2 or so I've had a problem where my audio plug in window disappears randomly. I've been on the phone with tech support a couple times around the 8.2/8.3 era they said it had been listed as a bug fix in the coming release 8.4 (or maybe it was 8.3) and I did see it listed as a fix. But I'm still dealing with it eventually just gave up calling tech support and dealing with it but thought it was worth asking again.

    Here's the link to the youtube video of the screen capture of it happening:

    https://youtu.be/OPvtdyskGsw

    Avid 8.4.5 w/ Symphony x2 (1) iMac 2014 32gb Ram 4gb vram (2) Macbook Pro (just for writing not editing) (camera) Panasonic GH4 x2 [view my complete system specs]
  • Tue, Jun 28 2016 3:37 PM In reply to

    • RalphC
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    Re: Disappearing Audio Monitor Window - iZotope inSight

    Hello Jayson,

       Did support team gave you a bug number?

     

     

    Regards,
    Ralph

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Tue, Jun 28 2016 5:12 PM In reply to

    • Jayson
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    Re: Disappearing Audio Monitor Window - iZotope inSight

    I don't remember if they gave me a bug number but I do remember in the next release there was a bug fix listed that described this problem. Unfortunately the problem persisted. It was in either an 8.3 or 8.4 point release.

    Avid 8.4.5 w/ Symphony x2 (1) iMac 2014 32gb Ram 4gb vram (2) Macbook Pro (just for writing not editing) (camera) Panasonic GH4 x2 [view my complete system specs]
  • Thu, Jul 28 2016 4:59 PM In reply to

    • Marianna
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    Re: Disappearing Audio Monitor Window - iZotope inSight

    Jayson

    Let me see if I can find out from Rob D'Amico at iZotopye

    Marianna 

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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