Latest post Wed, Apr 26 2017 8:18 AM by alara. 12 replies.
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  • Thu, Mar 30 2017 3:02 PM

    • Marianna
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    Idea [I] ONE MORE DAY!!!!!!!! Extended limited-time offer through June 30, 2017

    One more day.........

    After tomorrow 3.31.17, anyone with older MC 3.0 and higher but lower than 8.8.x will NO LONGER be able to upgrade their licenses.

    The special offer to upgrade to the latest Support & Upgrade plan to get current on MC 8.8.1 and be compatible with SS and PF will be over.

    How much you wanna bet that I get hounded by peeps who either wait till the last minute or think they have extra time........

    Pardon the Caps but....

    IF YOU WANT TO USE SCRIPTSYNC OR PHRASEFIND AND HAVE NOT UPGRADED YOUR MC LICENSE AND GOTTEN ON THE SUPPORT & UPGRADE PLAN.... YOU HAVE ONE MORE DAY!

    Get stepping....


    http://www.avid.com/special-offers/upgrade-media-composer

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Fri, Mar 31 2017 12:00 AM In reply to

    • nicov
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    Re: ONE MORE DAY!!!!!!!!

    Hi Marianna,

    if I buy today but won't be able to update an old mc 3.5 dongle until next month will it be fine? Just making sure...

    Thanks

    OSX 10.5.5 / MC 3.1.3 / Mojo DX / octo 2.8 Macpro / 6g ram / Ati 2600 + Ati 3870 / 2x Nec 19' + JVC DTV24 / Sony HVR M15 / 2To sata raid0 / [view my complete system specs]
  • Fri, Mar 31 2017 1:35 PM In reply to

    • RalphC
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    Re: ONE MORE DAY!!!!!!!!

    nicov:

    Hi Marianna,

    if I buy today but won't be able to update an old mc 3.5 dongle until next month will it be fine? Just making sure...

    Thanks

     

     Short answer is yes.

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Mon, Apr 3 2017 4:08 AM In reply to

    • nicov
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    Re: ONE MORE DAY!!!!!!!!

    Thanks, I did update and 8.8 is working fine but I was hoping to get a dongle updater and got no option for that, I just provided my system ID and it went to electronic license without giving me the option. Did I miss something?

    OSX 10.5.5 / MC 3.1.3 / Mojo DX / octo 2.8 Macpro / 6g ram / Ati 2600 + Ati 3870 / 2x Nec 19' + JVC DTV24 / Sony HVR M15 / 2To sata raid0 / [view my complete system specs]
  • Mon, Apr 3 2017 8:43 AM In reply to

    • smyers63
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    Re: ONE MORE DAY!!!!!!!!

    For whatever reason, Avid still doesn't let you get the dongle updater file through the AppMan unless that's changed since December when I updated my dongle the last time.  You have to go to your Avid account online to get the dongle updater, then use that file with the AppMan to record the new support contract data to the dongle.  You have to do that every time you renew your support contract to be able to use newer MC versions.

    Since we're using a dongle, I don't think we should have to use the AppMan at all except for things that require software activation (like Phrasefind) - but we do have to use it anyway.  I can't stand the AppMan and never have liked it.  It's a little better now with the changes that have come in 2017 but I still don't like it or having to go through so many steps to update the dongle.  By now, that process should have been much better streamlined and intuitive yet still hardly anyone understands what's required.

    Then, there's a common problem with getting the dongle updater file.  When you try to get yours, you may just get a spinning icon (meaning "wait") that won't ever end.  I had to try several times over the course of hours to get the dongle file to come up for download.  People still have trouble with that.  It's a mess but that's what we have to do if we use a dongle.

    Sys. 1: Sony VAIO VPCF13UFX/B, Intel Core i7-740QM (1.73GHz), 4GB RAM, Windows 7 Home Premium (64-bit), Nvidia Geforce 310M, MC 8.7 Sys. 2: Acer Aspire... [view my complete system specs]

    Scott

  • Mon, Apr 3 2017 7:03 PM In reply to

    • nicov
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    Re: ONE MORE DAY!!!!!!!!

    Thanks, I went to my account and didn't find the way to a dongle updater, maybe someone from avid could walk me throught.. I'm mid project right now so I'll wait a few week to do it anyways. 

    OSX 10.5.5 / MC 3.1.3 / Mojo DX / octo 2.8 Macpro / 6g ram / Ati 2600 + Ati 3870 / 2x Nec 19' + JVC DTV24 / Sony HVR M15 / 2To sata raid0 / [view my complete system specs]
  • Mon, Apr 3 2017 7:12 PM In reply to

    • Marianna
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    Re: ONE MORE DAY!!!!!!!!

    Nicov

    email me when you are ready.

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Mon, Apr 3 2017 7:33 PM In reply to

    • nicov
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    Re: ONE MORE DAY!!!!!!!!

    Will do, thanks!

    OSX 10.5.5 / MC 3.1.3 / Mojo DX / octo 2.8 Macpro / 6g ram / Ati 2600 + Ati 3870 / 2x Nec 19' + JVC DTV24 / Sony HVR M15 / 2To sata raid0 / [view my complete system specs]
  • Sat, Apr 22 2017 7:21 PM In reply to

    Re: ONE MORE DAY!!!!!!!! Extended limited-time offer through June 30, 2017

    Does this apply to student versions?

     

  • Mon, Apr 24 2017 6:42 PM In reply to

    • Marianna
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    Re: ONE MORE DAY!!!!!!!! Extended limited-time offer through June 30, 2017

    Matthew

    Not at this time.  We are working on an Edu to commercial conversion for June 2017 timeframe so hang on to that license and keep looking here for scoop. you can also ping me directly

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Apr 25 2017 9:50 AM In reply to

    • alara
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    Re: ONE MORE DAY!!!!!!!! Extended limited-time offer through June 30, 2017

    Sorry if I am asking something obvious. I understand that this offer is indeed extended through June 30, 2017. So, If I upgrade my perpetual license (the regular one, as I have another educational one), I get 1 year of new software and support. And at the end of this year, if I choose not to continue with support, I can keep the software as it is, with a perpetual license. Is that correct? 

    Can I buy the upgrade through a reseller o must I buy it directly through Avid? 

    Thank you very much

    For jobs: Media composer 5.0.3.7r with a mojo sdi on a Mac intel Pro 3 GHz. 4 GB RAM External storage: 2.5 TB sata. Mac OS 10.6.8 As a teacher... [view my complete system specs]
  • Tue, Apr 25 2017 2:50 PM In reply to

    • RalphC
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    Re: ONE MORE DAY!!!!!!!! Extended limited-time offer through June 30, 2017

    alara:

    If I upgrade my perpetual license (the regular one, as I have another educational one), I get 1 year of new software and support. And at the end of this year, if I choose not to continue with support, I can keep the software as it is, with a perpetual license. Is that correct? 

    Can I buy the upgrade through a reseller o must I buy it directly through Avid? 

    Thank you very much

    If you upgrade your perpetual license, yes you get 1-year software update and support plan. If you choose not to renew you can still use your MC up to the last MC release update covered by your upgrade plan. The upgrade is available both Avid and reseller.

     

    Regards,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Wed, Apr 26 2017 8:18 AM In reply to

    • alara
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    Re: ONE MORE DAY!!!!!!!! Extended limited-time offer through June 30, 2017

    Thanks for the info, Ralph. 

    For jobs: Media composer 5.0.3.7r with a mojo sdi on a Mac intel Pro 3 GHz. 4 GB RAM External storage: 2.5 TB sata. Mac OS 10.6.8 As a teacher... [view my complete system specs]
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