Hi

Everytime I launch Licence manager I get a Startup Error and I can't open it.  It's called "Startup Error" and then says "An error has occurred during startup:" then a whole load of stuff that seems to refer to Java.  Any ideas appreciated.  (It had been working previously and I don't know what I've done different since)

Thanks, Paul

org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'databaseServicesEventHandler': Unsatisfied dependency expressed through field 'loginServiceImpl': Error creating bean with name 'loginServiceImpl': Unsatisfied dependency expressed through field 'entitlementService': Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException; nested exception is org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'loginServiceImpl': Unsatisfied dependency expressed through field 'entitlementService': Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException

at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:569)

at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:88)

at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:349)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1214)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:543)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:482)

at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:306)

at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:230)

at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:302)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:197)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.preInstantiateSingletons(DefaultListableBeanFactory.java:776)

at org.springframework.context.support.AbstractApplicationContext.finishBeanFactoryInitialization(AbstractApplicationContext.java:861)

at org.springframework.context.support.AbstractApplicationContext.refresh(AbstractApplicationContext.java:541)

at org.springframework.context.annotation.AnnotationConfigApplicationContext.<init>(AnnotationConfigApplicationContext.java:84)

at com.avid.fncservice.websocket.WebSocketServer.runServer(WebSocketServer.java:220)

at com.avid.fncservice.websocket.WebSocketServer.main(WebSocketServer.java:71)

at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)

at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)

at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)

at java.lang.reflect.Method.invoke(Method.java:497)

at com.exe4j.runtime.LauncherEngine.launch(Unknown Source)

at com.exe4j.runtime.WinLauncher.main(Unknown Source)

Caused by: org.springframework.beans.factory.UnsatisfiedDependencyException: Error creating bean with name 'loginServiceImpl': Unsatisfied dependency expressed through field 'entitlementService': Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException; nested exception is org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException

at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:569)

at org.springframework.beans.factory.annotation.InjectionMetadata.inject(InjectionMetadata.java:88)

at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor.postProcessPropertyValues(AutowiredAnnotationBeanPostProcessor.java:349)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.populateBean(AbstractAutowireCapableBeanFactory.java:1214)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.doCreateBean(AbstractAutowireCapableBeanFactory.java:543)

at org.springframework.beans.factory.support.AbstractAutowireCapableBeanFactory.createBean(AbstractAutowireCapableBeanFactory.java:482)

at org.springframework.beans.factory.support.AbstractBeanFactory$1.getObject(AbstractBeanFactory.java:306)

at org.springframework.beans.factory.support.DefaultSingletonBeanRegistry.getSingleton(DefaultSingletonBeanRegistry.java:230)

at org.springframework.beans.factory.support.AbstractBeanFactory.doGetBean(AbstractBeanFactory.java:302)

at org.springframework.beans.factory.support.AbstractBeanFactory.getBean(AbstractBeanFactory.java:202)

at org.springframework.beans.factory.config.DependencyDescriptor.resolveCandidate(DependencyDescriptor.java:207)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.findAutowireCandidates(DefaultListableBeanFactory.java:1214)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.doResolveDependency(DefaultListableBeanFactory.java:1054)

at org.springframework.beans.factory.support.DefaultListableBeanFactory.resolveDependency(DefaultListableBeanFactory.java:1019)

at org.springframework.beans.factory.annotation.AutowiredAnnotationBeanPostProcessor$AutowiredFieldElement.inject(AutowiredAnnotationBeanPostProcessor.java:566)

... 21 more

Caused by: org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'entitlementServiceImpl': Invocation of init method failed; nested exception is java.lang.NullPointerException

i'm having the same problem

which version?  MC \ First s a new version came out today which is derived from MC v8.9.2 which was also released today.

Might be worth uninstalling the one you have and installing that one.

What OS are you on an does your system meet the specifications listed here:

I'm having exactly the same problem.  I uninstalled and reinstalled and it was fine for a few weeks and now it's started again.  It means I can't use Media Composer First at all and I get this annoying error message permanently on my screen.  Windows 10 64 bit with 8Gb RAM. 

Paul

Any updates to the OS occur like service patches or anything?  Is the application on the internal drive and is anything like PT first or PT on that drive as well.....

Marianna

was there an answer to this problem? I am experiencing the same each time my computer loads.

I still havent found one myself :(

Me neither. Always this error message.

iLok license manager does not appear as an option in "add or remove programmes", although it's in the slidebar options through the windows symbol in the bottom left hand corner of the screen. So perhaps I can't remove it? Or have removed it before but the icon is lingering on?

My system is a ThinkPad T430

with intel Core i53320M 2.6GHz processorup

8Gig installed RAM

Seagate Expansion 1TB external hard drive with next to nothing on it

Windows 10 pro

So up to spec as far as I'm aware.


Having almost completed the "optimise windows 10 for focuswrite" video, I'm still getting bad latency despite the direct monitor.


Is there anything you could suggest to help please?

Hi Marianna,

I'm experiencing the same problem as the others. Can you help me? I'm only working with Sibelius. I installed a cumulative Windows 10 update today (Version 1709 for x64 systems), and it occurred after that.

Cheers, Manu

ManuZ

what version of MC First?  There is a new one as of yesterday 2018.2

Marianna

Hi Marianna,

I don't use Media Composer, it's not installed on my computer. Just Sibelius 7 and the Avid Application Manager.

Manu

ManuZ

Wrong forum......

http://www.sibelius.com/cgi-bin/helpcenter/chat/chat.pl?com=show&groupid=3

Marianna

Hello again, still looking for a way to remove this bug that came with Pro Tools first. Whether it relates to latency or not, I don't know...

Here is the full Sandra Report

ID

Host Name : NEW-MBKTC7AG4P4

Workgroup : WORKGROUP

Computer

Model : Lenovo 23497G7 ThinkPad T430

Serial Number : PBP****

Chassis : Lenovo Notebook

Mainboard : Lenovo 23497G7

Serial Number : 1ZSLY******

BIOS : Lenovo G1ETA9WW (2.69 ) 09/03/2015

TPM - Trusted Platform Module : STM 1.02 (PCR 24)

Total Memory : 7.75GB DDR3 SO-DIMM

Processors

Processor : Intel(R) Core(TM) i5-3320M CPU @ 2.60GHz (2C 4T 3.29GHz, 3.3GHz IMC, 2x 256kB L2, 3MB L3)

Socket/Slot : FC PGA988 (G2)

Chipset

Memory Controller : Lenovo Core (Ivy Bridge) Mobile DRAM Controller 100MHz, 2x 4GB DDR3 SO-DIMM 1.6GHz 128-bit, Integrated Graphics

Memory Module(s)

Memory Module : Samsung M471B5173QH0-YK0 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)

Memory Module : Samsung M471B5173QH0-YK0 4GB DDR3 SO-DIMM PC3-12800SO DDR3-1600 (11-11-11-29 5-40-13-6)

Video System

Monitor/Panel : Lenovo ThinkPad Display 14" (1600x900) (1600x900, B140RW02 V1
, 13.9")

Video Adapter : Intel(R) HD Graphics 4000 (16CU 128SP SM5.0 350MHz/1.2GHz, 320kB L2, 32MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Graphics Processor

OpenCL : Intel(R) HD Graphics 4000 (128SP 16C 350MHz/1.2GHz, 2MB L2, 1.4GB DDR3 1.6GHz 128-bit, Integrated Graphics)

D3D 11 : Intel(R) HD Graphics 4000 (128SP 16C 350MHz/1.2GHz, 320kB L2, 64MB DDR3 1.6GHz 128-bit, Integrated Graphics)

Pen and Touch

Touch Digitiser : Integrated

Multi-Touch : Yes

Simultaneous Touches : 2

Pen Digitiser : External

Storage Devices

INTEL SSDSC2BW240A3L (240GB, SATA600, 2.5", SSD) : 224GB (C:) (D:)

HL-DT-ST DVDRAM GT80N (SATA150, DVD+-RW, CD-RW) : N/A (E:)

Logical Storage Devices

System : 350MB (NTFS, 4kB) @ INTEL SSDSC2BW240A3L (240GB, SATA600, 2.5", SSD)

Windows (C:) : 211GB (NTFS, 4kB) @ INTEL SSDSC2BW240A3L (240GB, SATA600, 2.5", SSD)

Recovery image (D:) : 12GB (NTFS, 4kB) @ INTEL SSDSC2BW240A3L (240GB, SATA600, 2.5", SSD)

Hard Disk : 506MB (NTFS, 4kB) @ INTEL SSDSC2BW240A3L (240GB, SATA600, 2.5", SSD)

Optical Drive (E:) : N/A @ HL-DT-ST DVDRAM GT80N (SATA150, DVD+-RW, CD-RW)

Peripherals

LPC Hub Controller #1 : Lenovo Panther Point LPC Controller

Audio Device : Lenovo Panther Point High Definition Audio Controller

Audio Codec : Realtek Semi High Definition Audio

Serial Port(s) : 1

Disk Controller : Lenovo Panther Point Mobile 6 port SATA AHCI Controller

USB Controller #1 : Lenovo Panther Point USB xHCI Host Controller

USB Controller #2 : Lenovo Panther Point USB Enhanced Host Controller #2

USB Controller #3 : Lenovo Panther Point USB Enhanced Host Controller #1

SMBus/i2c Controller #1 : Intel ICH SMBus

Printers and Faxes

Printer : Send to Microsoft OneNote 16 Driver (1200x1200, Colour)

Printer : Microsoft XPS Document Writer v4 (600x600, Colour)

Printer : Microsoft Print To PDF (600x600, Colour)

Fax : Microsoft Shared Fax Driver (200x200)

Sensors

Location : Ericsson H5321 gw Mobile Broadband Geolocation Sensor (Location, GPS)

Network Services

Network Adapter : Bluetooth Device (Personal Area Network) #2 (Ethernet)

Network Adapter : Intel(R) 82579LM Gigabit Network Connection (Ethernet)

Mobile Broadband Adapter : Lenovo Ericsson H5321 gw (GSM, HSPA+)

Wireless Adapter : Intel(R) Centrino(R) Advanced-N 6205 (802.11n (HT), AES-CCMP, 78Mbps)

Power Management

Battery #1 : LGC 45N1005 56.16Wh/4.49Ah

Operating System

Windows System : Microsoft Windows 10 Professional 10.00.16299

Platform Compliance : x64

Hi Palden,

  Pro Tools Forums is here. This is the Pro Video Community Forums. 

Thanks,

RalphC