Latest post Thu, Jan 25 2018 4:01 AM by MarkG. 18 replies.
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  • Sun, Dec 31 2017 7:23 PM In reply to

    • SR555
    • Top 500 Contributor
    • Joined on Mon, Oct 28 2013
    • Posts 214
    • Points 2,405

    Re: Can't update my dongle

    As someone who is not used to Avid terminology, that subject line just sounds so wrong!  lol

    Avid Media Composer 7, Macbook Pro Retina, Mountain Lion [view my complete system specs]
  • Tue, Jan 16 2018 8:19 AM In reply to

    • mr_zoom
    • Not Ranked
    • Joined on Mon, Aug 16 2010
    • Berlin
    • Posts 45
    • Points 640

    Re: Can't update my dongle

    I am having the same porblem. No dongle update possibility inside the latest Application Manager after upgrading to 8.10, even though my license is vaild till the end of 2018.

    I will try installing verison 8.7 tomorrow and hope to be able to update my dongle like you described it.

    Will the dongle update possibility ever come back with a (hopefully) very very very soon application manager update???

    MC 8.9.2, OS 10.12.5, MacBook Pro Retina 15", 2,7 GHz Intel Core i7, 16GB RAM [view my complete system specs]

    http://tobiassuhm.com/

  • Tue, Jan 16 2018 1:44 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Can't update my dongle

    Mr Zoom

    Can you email me in the forum by clicking on my name and send me the system ID and My Avid email you use.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Thu, Jan 25 2018 4:01 AM In reply to

    • MarkG
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • Canada
    • Posts 245
    • Points 3,135

    Re: Can't update my dongle

    If you ever figure out what the problem is, let us know. Hopefully I've got a year until I have to get the dongle updating working again.

    Media Composer 8.9.4, Intel i7-3770, Nvidia GTX1080, 32GB DDR3, 250GB SSD + 3TB data drive + 4TB RAID1 video drive, Windows 7 Pro. [view my complete system specs]
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