Latest post Thu, Apr 19 2018 4:40 PM by RalphC. 20 replies.
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  • Tue, Mar 13 2018 1:38 PM In reply to

    Re: Invisible project window at start, mysterious bug?

    The system specs are important to resolving problems as its normally an issue betwen the software and a software or hardware element.

    The issue here sounds very like a Graphics driver problem so knowing the card and the driver for that card is important.

     

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  • Tue, Mar 13 2018 1:45 PM In reply to

    • Ingo Witte
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    Re: Invisible project window at start, mysterious bug?

    excuse me, but is this the way Avid handles these problems? asking and run away? no solution, no suggestion?

     

    Human - Homo Sapiens - Biological Selfrunning Reaktor - Brain ca.1 TB length 6.4ft - weight ca. 100kg & thinkpad x1 carbon - intel core i7 4600u -... [view my complete system specs]
  • Tue, Mar 13 2018 1:59 PM In reply to

    • Marianna
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    Re: Invisible project window at start, mysterious bug?

    Ingo

    Spec's are important.....

    Im creating a case so community can assist you

    Marianna

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  • Tue, Mar 13 2018 2:05 PM In reply to

    • Ingo Witte
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    Re: Invisible project window at start, mysterious bug?

    thinkpad x1 carbon, intel core i7 4600u, integrated graphic adapter, samsung ssd 256gb, uhd display 2560x1440

    Human - Homo Sapiens - Biological Selfrunning Reaktor - Brain ca.1 TB length 6.4ft - weight ca. 100kg & thinkpad x1 carbon - intel core i7 4600u -... [view my complete system specs]
  • Mon, Apr 16 2018 11:42 AM In reply to

    • janko
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    Re: Invisible project window at start, mysterious bug?

     

    Hi, Ingo,

    just to inform you and others with the same issue: The poblem might really be caused by the integrated graphic chip. After trying many different software based changes I finally bought and installed a pci-e dual screen graphic card and the problem no longer occured.

    So far,

    and I might aswell admit that the avid support lacks in helping out at least concerning this thread,
    best regards,

    Janko

  • Thu, Apr 19 2018 4:40 PM In reply to

    • RalphC
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    Re: Invisible project window at start, mysterious bug?

    Ingo Witte:

    thinkpad x1 carbon, intel core i7 4600u, integrated graphic adapter, samsung ssd 256gb, uhd display 2560x1440

    if you have an integrated you can set it to for MC|First, for Nvidia GPU with that machine try this.

    1. Open the Nvidia Control Panel. You can do this by right-clicking on the desktop or you can find the option within the notification area of the Taskbar.

    2. Select Manage 3D Settings under 3D Settings.

    3. Click on the Program Settings tab and select the program you want to choose a graphics card for from the drop down list. In this case MC|First

    4. Now select the 'preferred graphics processor' in the drop down list (you can see what the automatic option is listed as global setting). If you want to use the dedicated graphics card, select High-performance Nvidia processor.

    This is a test. Media Composer 8.8 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]
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