Latest post Fri, Feb 23 2018 7:22 AM by luca.mg. 25 replies.
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  • Wed, Dec 27 2017 9:25 AM In reply to

    Re: Why am i getting this when i try to run Media composer First

    AndrewAction:

    camoscato:
    Is there a specific order in which you have to install MC and Pro Tools for them to work together?
    There is a recommended install order. Install Pro Tools first.   The odd time I have installed Pro Tools over MC I have not had any issues during the installs process. 
    FWIW I believe the recommendation is made as the Pro Tools install overwrites a file of two of  MC's audio install and this MAY cause MC audio issues in some systems.

    Thanks for that, mate. I remembered reading something about this, but I don't have any PT experience, so I wasn't sure if it was important or not.

     

    Media Composer 2018.2 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT 740M [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Mon, Jan 1 2018 7:13 PM In reply to

    • MrNate3
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    Re: Why am i getting this when i try to run Media composer First

    I give up

     

    Asus ROG G20 DeskTop, Windows 10, Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41GHz, 16.0 GB RAM, NVIDIA GeForce GTX970/4GD5 [view my complete system specs]
  • Mon, Jan 1 2018 8:48 PM In reply to

    Re: Why am i getting this when i try to run Media composer First

    It sucks, I know, but given the fact that the Media Composer trial ran ok, all I can think is there's some conflict between some part of the Media Composer trial that's leftover after being uninstalled and Media Composer First. Unfortunatley, I think the only way to confirm that would be to do a fresh install of Windows.

    Hopefully someone else will come up with a better idea. Keep in mind you posted the day before a major holiday period, so fewer people are around to see your post and throw up suggestions.

    Media Composer 2018.2 w/Symphony option, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce GT 740M [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Tue, Jan 23 2018 12:33 AM In reply to

    • MrNate3
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    Re: Why am i getting this when i try to run Media composer First

    Still, no one has figured out why i keep getting this error message 🤔

    Asus ROG G20 DeskTop, Windows 10, Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41GHz, 16.0 GB RAM, NVIDIA GeForce GTX970/4GD5 [view my complete system specs]
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  • Tue, Jan 23 2018 12:47 AM In reply to

    • MrNate3
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    Re: Why am i getting this when i try to run Media composer First

    Why am i getting this Error Meg:

    exception:std::exception,what acf call failed: m_acfsingletonmgr->get component(acf compid_cthost,iid_ictmaster,(void**)m_ctmaster.outarg()), error code 0x8007045a,file..\..\src\compressionmgr\catwrapperconfig.cpp line 389

    The sofetware loads and begins to run but when it gets to the part saying "READING AVAILABLE RESOLUTIONS"'

    It gives me that error msg..

    Asus ROG G20 DeskTop, Windows 10, Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41GHz, 16.0 GB RAM, NVIDIA GeForce GTX970/4GD5 [view my complete system specs]
  • Tue, Jan 23 2018 6:23 AM In reply to

    • luca.mg
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    Re: Why am i getting this when i try to run Media composer First

    Hi MrNate3. Can't tell for sure, but I believe that there's some bits and pieces left from the MC trial conflicting with MC First. 

    Did You try to fully uninstall the software and manually cleaning whatever is left in the HD?

    MC 2018.2, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Tue, Jan 23 2018 3:09 PM In reply to

    • Marianna
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    Re: Why am i getting this when i try to run Media composer First

    1.  fully uninstall the software and manually cleaning whatever is left in the HD?

    2.  That means look for anything with Avid and if found - delete it.

    3.  Then look at the readme for MC and follow the PT/MC install process.

    Note - I would uninstall PT as well and see if you can get MC First going before adding on to that

    marianna

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  • Thu, Jan 25 2018 1:00 AM In reply to

    • MrNate3
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    Re: Why am i getting this when i try to run Media composer First

    i did all of that and just installed mc first and im still getting the error msg

     

    Asus ROG G20 DeskTop, Windows 10, Intel(R) Core(TM) i7-6700 CPU @ 3.40GHz 3.41GHz, 16.0 GB RAM, NVIDIA GeForce GTX970/4GD5 [view my complete system specs]
  • Fri, Feb 9 2018 4:08 PM In reply to

    • raynel
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    Re: Why am i getting this when i try to run Media composer First

    Hi did you get to fix the problem? If not go back to Driver version: 388.13.  That is what I did and it worked..

    Gigabyte Z87X-D3H Processor Intel(R) Core(TM) i5-4670 CPU @ 3.40GHz Video Card NVIDIA GeForce GTX 650 RAM 8.0 GB [view my complete system specs]
  • Fri, Feb 23 2018 1:11 AM In reply to

    • daxmaestro
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    Re: Why am i getting this when i try to run Media composer First

    I tried that Driver version 388.13, but error still keeps popping up.  I have MC First.  My system is Alienware 15r3 / i7 kabylake / gtx 1060 / 32gb ram.  Any chance there could be a clash with my other editor (Power Director 16)?  I've actually uninstalled MC, Pro Tools, and even did a wipe and os reboot.  To no avail.  I also am using Pro Tools 2018.1

  • Fri, Feb 23 2018 7:22 AM In reply to

    • luca.mg
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    Re: Why am i getting this when i try to run Media composer First

    Hi daxmaestro and welcome to the forums. You may want to try different nVidia driver releases, with MC the latest is not necessarily the best working.

    MC 2018.2, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

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