Latest post Fri, May 18 2018 3:01 PM by Marianna. 9 replies.
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  • Sun, Jan 14 2018 12:27 PM

    Nitris DX driver problem

    This is weird.

    Just totally reinstalled my computer, clean Win10pro an Avid version 8.10 with Nitris DX driver 5.9.0

    When I startup Avid for the first time, it says

    "This build of the app requires a different Avid DX driver than you have installed" 

    then thereis a Button with a "update" option.

    Great... of course I click on the "Update" button.

    and then it says "The system cannot find the file specified."

    Now I can click on a "Proceed" button

    And Yes I do that.

    Then this pops up "The AvidDX version you have loaded is 5.9.0.0, This version of the application works with driver versions in the range of 5.9.2.0->5.9.x.x"

    And now I can only "QUIT"

    Then i was checking for a new driver at Avid's driver download site, But the latest driver is 5.9.0 ????????

     

    It is NOT making any sense for me.

     

    Am I mising somthing or

    is Avid refusing to use Nitris DX before it has installed a driver that doesn't exist yet.

    (Maybe I was at the wrong Driver download site, if there is other)

     

    Please help if you see a solotion for this problem :-)

     

     

    Latest MC version, Win10pro/64bit, Xeon/E5-2650v4-2xProssesor/2,20Ghz, 12Core, 128Gb-Ram, NVIDIA M4000, Nitris DX [view my complete system specs]
  • Sun, Jan 14 2018 7:59 PM In reply to

    • CinéMatica
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    Re: Nitris DX driver problem

    Hi Frank,

    What version is your Avid Application Manager showing? I'm on a Mac and have DX Driver 8.9.4 installed. On the Windows system that I have with Media Composer | First, I see that version 8.9.1 is available.

    Hope this helps!

    Greetings,

    Ivan

    Avid Media Composer 8.9.4.47330.0 | Avid Symphony Option | Avid ScriptSync 2.0 | Avid PhraseFind 2.0 | Avid Pro Tools 11.3.1.370 | Avid Application Manager... [view my complete system specs]
  • Sun, Jan 14 2018 10:28 PM In reply to

    Re: Nitris DX driver problem

    Hi Ivan 

    Thank you for taking the time to help.

    Can't find anything in Avid Application Manager, where do you find that information ?

    ---

    Ive been looking in the download center here:

    http://avid.force.com/pkb/articles/en_US/download/en379411

     

    but here the latest driver is 5.9, Am I looking the wrong place ?

     

    -Frank

    Latest MC version, Win10pro/64bit, Xeon/E5-2650v4-2xProssesor/2,20Ghz, 12Core, 128Gb-Ram, NVIDIA M4000, Nitris DX [view my complete system specs]
  • Mon, Jan 15 2018 6:06 PM In reply to

    • CinéMatica
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    Re: Nitris DX driver problem

    Frank,

    In the Application Manager go to "Plug-ins". Then select "Codecs & Drivers" from the dropdown menu. There you will find the latest DX driver.

    Hope this helps!

    Greetings,

    Ivan

    Avid Media Composer 8.9.4.47330.0 | Avid Symphony Option | Avid ScriptSync 2.0 | Avid PhraseFind 2.0 | Avid Pro Tools 11.3.1.370 | Avid Application Manager... [view my complete system specs]
  • Mon, Jan 15 2018 6:36 PM In reply to

    Re: Nitris DX driver problem

    Ok, that makes a kind of sense.

    I only see the "Codecs PE" 

    I have not bought My Nitris, I have it on lone from my work to test it.

     

    Maybe you have to be registret as a Nitris DX owner, in you AVID Master Account, to see that driver.

     

    Now I have to find out how to get registretet with a Nitris DX Smile

     

     

    Latest MC version, Win10pro/64bit, Xeon/E5-2650v4-2xProssesor/2,20Ghz, 12Core, 128Gb-Ram, NVIDIA M4000, Nitris DX [view my complete system specs]
  • Mon, Jan 15 2018 6:47 PM In reply to

    • CinéMatica
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    Re: Nitris DX driver problem

    Your Avid Nitris DX does not have to be registrated for this. Just login with your e-mail adress and password from your Media Composer software. Normally you then will be able to download the driver.

    Avid Media Composer 8.9.4.47330.0 | Avid Symphony Option | Avid ScriptSync 2.0 | Avid PhraseFind 2.0 | Avid Pro Tools 11.3.1.370 | Avid Application Manager... [view my complete system specs]
  • Mon, Jan 15 2018 6:50 PM In reply to

    Re: Nitris DX driver problem

    Ok I will try that from inside the MC.

     

    Latest MC version, Win10pro/64bit, Xeon/E5-2650v4-2xProssesor/2,20Ghz, 12Core, 128Gb-Ram, NVIDIA M4000, Nitris DX [view my complete system specs]
  • Mon, Jan 15 2018 6:54 PM In reply to

    • CinéMatica
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    Re: Nitris DX driver problem

    Normally this will work, because I just downloaded the driver. On my Windows system I have no Nitris DX and have only Media Composer | First installed.

    Avid Media Composer 8.9.4.47330.0 | Avid Symphony Option | Avid ScriptSync 2.0 | Avid PhraseFind 2.0 | Avid Pro Tools 11.3.1.370 | Avid Application Manager... [view my complete system specs]
  • Fri, May 18 2018 2:56 PM In reply to

    • Generix
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    Re: Nitris DX driver problem

    Hi there! i had a same issue, the support provided the answer:

    " In Media Composer 2018.5, there is an updated driver for the Nitris DX. However, this is not automatically installed when you install the editing application. The installer is located on: 

    (Windows) Program Files\Avid\Utilities\DXDrivers 

    There is a Win7 driver and a Win10 driver. Kindly select the one appropriate for your OS."

     

    It worked well for me.

    Cheers!

     

  • Fri, May 18 2018 3:01 PM In reply to

    • Marianna
    • Top 25 Contributor
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    Re: Nitris DX driver problem

    Yeppers Generix

    That info is in the ReadMe which usually no one reads... LOL

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

    Twitter:  avidmarianna

    Skype: mariannamontague

    WWLD

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