Latest post Thu, Mar 8 2018 12:24 AM by askdkiasdfals. 2 replies.
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  • Wed, Mar 7 2018 11:06 PM

    Exception when linking MP4/H.264 file

    I'm using Media Composer First 2018.2 on Windows. 

    I can import (and transcode) an MP4/H.264 file, but doing 'link' will show 'An error has occured' - 'Assertion failed: normalCaching || smallCaching - 'File ..\..\src\filesys\CoreWilFileLocator.c, Line: 1426

  • Wed, Mar 7 2018 11:57 PM In reply to

    • Marianna
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    Re: Exception when linking MP4/H.264 file

    does this happen with all the clips ?  can you link one and one and see if it occurs?

    Open the Source Browser window, select the Link button.  Then select 1 or 2  clips you want and drag and drop them to the bin. (Ctrl+click or Shift+click to select multiple files.) 

    what happens?

    If it works then one of the files in thw group you originally linked is suspect/corrupt



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  • Thu, Mar 8 2018 12:24 AM In reply to

    Re: Exception when linking MP4/H.264 file

    I tested with multiple MP4/H.264 files and I was able to find one that would get into the bin via 'link'.

    The other files may have encoding/muxing differences but I wouldn't say they are corrupt, as they play back in Quicktime properly and can be transcoded by Media Composer.

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