Latest post Tue, Apr 24 2018 8:20 PM by LDV20. 2 replies.
Page 1 of 1 (3 items)
Sort Posts: Previous Next
  • Mon, Apr 23 2018 7:23 PM

    • LDV20
    • Not Ranked
    • Joined on Fri, Nov 18 2011
    • Posts 169
    • Points 2,025

    New Blue titler not working in 2018.4

    Either I did something wrong or New Blue is just a very poor program.  After the upgrade it will not work - I put the effect on the clip and go to effects panel and nothing happens - is me or is there a problem with the program

    I have a had it with this pgm - cant wait till avid introduces their updated title program. 

    will have to uni-install and then re-install or just use photoshop -

    Symphony 2018.12 - Win 10 pro, Asus PrimeZ270 with i7 7700 cpu, Quadro P2000,64gig memory, 500gig SSD system drive, WD 5TB,and 2TB media, BM Intensity... [view my complete system specs]
  • Tue, Apr 24 2018 12:08 AM In reply to

    Re: New Blue titler not working in 2018.4

    Sorry to hear you are having trouble with Titler Pro!

    Please reboot your system and make sure you have the latest update for Titler Pro for Avid installed:

    Mac: dl.newbluefx.com/download/Mac/NewBlueTitlerProForAvid.mpkg.zip

    Win: dl.newbluefx.com/download/Win/NewBlueTitlerProForAvid.exe

    Make sure you are following the steps to add a new title as descibed in this help article: https://newbluefx.zendesk.com/hc/en-us/articles/214607926-Adding-Titles-In-Your-NLE

    If you're still having trouble, please try opening the stanalone version of TItler Pro and let me know if it opens successfuly.  Also let me know what video card and OS/version you are using.  If you prefer, you send an email to support@newblueinc.com to open a support ticket and we'll be happy to help.

  • Tue, Apr 24 2018 8:20 PM In reply to

    • LDV20
    • Not Ranked
    • Joined on Fri, Nov 18 2011
    • Posts 169
    • Points 2,025

    Re: New Blue titler not working in 2018.4

    Thank you for your reply and support will contact you directly - easier to deal with you this way.

     

    Symphony 2018.12 - Win 10 pro, Asus PrimeZ270 with i7 7700 cpu, Quadro P2000,64gig memory, 500gig SSD system drive, WD 5TB,and 2TB media, BM Intensity... [view my complete system specs]
Page 1 of 1 (3 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller