Latest post Fri, Jul 20 2018 2:27 PM by RalphC. 1 replies.
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  • Thu, Jul 19 2018 9:14 PM

    • Rvbicon
    • Not Ranked
    • Joined on Thu, Jul 19 2018
    • Posts 1
    • Points 15

    Can't install MC First, Download corrupted

    So, I've been pulling the remains of my hair out for hours about this.

    I wanted to give Avid MC First a go tonight, so I signed up, recieved my downloading link and downloaded the install package. No problem so far. When I tried to extract the files using WinRAR, half of them were reported as damaged. I didn't think that much of it. The browser I was using was Brave, and Brave sometimes drops downloads. So I downloaded it again using Chrome. Tried to unpack it, same problem. I downloaded it a third time, and tried again. Still full of apparently broken files. I tried unpacking the archives with Windows Explorer. Same problem.

    I tried downloading it elsewhere and found an installer on a third party website. Downloaded it via that installer, still didn't install, but at least I got the Application Manager going. So I tried installing it that way. I downloaded it with the Application manager, and it said it couldn't be installed with no further explanation. I tried again, and it still didn't work, this time it was a "Download Error".

    So yeah. I really don't know what else I can do at this point. I'm using a Windows PC with Windows 7 Professional, 64 Bit, but since I tried three different downloading methods and I didn't even get to the installation process proper I assume the problem lies elsewhere.

    Any help would be appreciated.

  • Fri, Jul 20 2018 2:27 PM In reply to

    • RalphC
    • Top 50 Contributor
    • Joined on Wed, Sep 2 2015
    • Posts 1,791
    • Points 19,765
    • Avid Customer Advocate
      Avid Customer Service
      Avid Employee
      SystemAdministrator

    Re: Can't install MC First, Download corrupted

    Hello Rvbicon,

        Try downloading from your Avid master account see this FAQ

    also check our recommendation if you're experiencing download issue.

     

     

     

    Goodluck,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
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