Latest post Mon, Jul 23 2018 6:13 PM by Marianna. 3 replies.
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  • Mon, Jul 23 2018 5:18 PM

    • Simon_h
    • Not Ranked
    • Joined on Mon, Jun 20 2011
    • Cambridge, UK
    • Posts 73
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    Avid 2018.7 wont run due to licencing bug

    I installed the new Avid and now it says:

    This software was released past your contract expiratino date (3/8/2018)

    Please go to avid support website for more details.

     

    The licence was renewed earlier this year and says it valid until 3/8/2019.

    Any suggestions of what to do to get this running?

     

    Extra annyoing since the time it's taken me to update, I now have to downgrade to carry on edting....

    AVID 2018.12 on HP Z820 MT XEON, 2GhZ, 32GB, Windows 7, Nvidia Quadro 2000, Crucial SSD Hard Drive with several WD Blacks for media. Sorenson 8.5 and... [view my complete system specs]
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  • Mon, Jul 23 2018 5:28 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,204
    • Points 218,090
    • Avid Beta Moderators
      Avid Customer Advocate
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    Re: Avid 2018.7 wont run due to licencing bug

    Deactivate them immediately activate.

    You need to do this at last once every 365 days to let the server know your plan is valid and sync with MyAvid and Appman

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Mon, Jul 23 2018 5:37 PM In reply to

    • Simon_h
    • Not Ranked
    • Joined on Mon, Jun 20 2011
    • Cambridge, UK
    • Posts 73
    • Points 940

    Re: Avid 2018.7 wont run due to licencing bug

    In less time than it take me to find the previous version to downgrade, Marianna responds with the solution and improves my evening ten-fold!

    Thanks Marianna.  That's working now.  You have a good evening too.

    :)

    AVID 2018.12 on HP Z820 MT XEON, 2GhZ, 32GB, Windows 7, Nvidia Quadro 2000, Crucial SSD Hard Drive with several WD Blacks for media. Sorenson 8.5 and... [view my complete system specs]
  • Mon, Jul 23 2018 6:13 PM In reply to

    • Marianna
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,204
    • Points 218,090
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Avid 2018.7 wont run due to licencing bug

    woot woot....

    Glad to help

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

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