Latest post Thu, Feb 28 2019 9:51 PM by JesusPM. 12 replies.
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  • Fri, Jul 27 2018 3:20 PM

    • speran
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    is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Can anyone please help me out with my question: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    thanks,

    Sonia

  • Fri, Jul 27 2018 3:36 PM In reply to

    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Hi

    From Marianna.

    Hey everyone.... The new 2018 Macbook Pro's are out with 10.13.6 and will not work with Media Composer 2018.7.1. Usually the user will get the following error " 'Exception: std::exception, what: Failed to change priority"
    We are aware and hardware engineering is testing these machine's and once completed, they will be added to the qualified list. Until that time, everyone be advised that we don’t support these machines yet.

    cj

    AVID MEDIA COMPOSER 5.5.3. PC. WINDOWS 7, SP1. 64BIT OPERATING SYSTEM. QUICK TIME VERSION 7.6.9. [view my complete system specs]

    Christian Jhonson

    Avid Ambassador                                 

    christianjhonsoon@hotmail.com

     

  • Fri, Jul 27 2018 6:06 PM In reply to

    • TrevorA
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Various errors having upgraded from 2018.4 to 2818.7.1 on macOS 10.13.6. Hoping not to have to roll back the OS, presumably there will be a compatible version shortly?

  • Sat, Jul 28 2018 12:31 PM In reply to

    • speran
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Thanks Marianna, Do you know approx. when the new update will be ready to download.

    cheers,

    Sonia

  • Mon, Jul 30 2018 1:33 PM In reply to

    • Marianna
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Sonia

    Shoud be soon.... they have the fix and are doing testing to not only releae the fix but also qualify the new computers with it.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Mon, Jul 30 2018 2:05 PM In reply to

    • speran
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    looking forward to it, thanks

     

  • Fri, Aug 10 2018 8:33 PM In reply to

    • jpjd
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Any new on the update?

  • Wed, Sep 12 2018 9:49 AM In reply to

    • NEO_AMiGA
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Hello

     

    Can someone clarify this. We have issues with 2018.8 on 2013 MacPros running 10.13.6. I had some idea of downgrading to MC8.10 or earlier 2018. But when I deployed these machines 8.10 crashed a lot and support said that only 2018.8 was supported on this os version.

     

    Now I found thix though, no mention of .6 but it says that 8.9.3 and up is ok on 10.13:

    http://avid.force.com/pkb/articles/en_US/Compatibility/macOS-10-13-High-Sierra?retURL=%2Fpkb%2Farticles%2Fen_US%2FCompatibility%2FmacOS-10-13-High-Sierra&popup=true

     

    If anything else than 2018.8 is supported, what do people find to be the most stable version? Our issue is random beachballs without error message. We have to force quit to get out of it. 

    NEO aka Henrik Cednert.

    cto | compositor

    Filmlance International

  • Thu, Feb 28 2019 10:45 AM In reply to

    • JesusPM
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    NEO_AMiGA:

    Now I found thix though, no mention of .6 but it says that 8.9.3 and up is ok on 10.13:

    http://avid.force.com/pkb/articles/en_US/Compatibility/macOS-10-13-High-Sierra?retURL=%2Fpkb%2Farticles%2Fen_US%2FCompatibility%2FmacOS-10-13-High-Sierra&popup=true

    Hi Henrik, according to the ReadMe document, Media Composer 8.9.3 only supports macOS High Sierra 10.13 with supplemental update (released in October 5, 2017).

    NEO_AMiGA:

    Our issue is random beachballs without error message. We have to force quit to get out of it. 

    I'm also experiencing similar issues on High Sierra 10.13.6 with MC 2018.8 and 2018.9. Have you found a stable macOS and Avid MC combo? I'm struggling to find the right combination myself and was considering to roll back to El Capitan 10.11.6 and give the following versions a try:

    MC 8.9.3
    MC 8.9.4
    MC 8.10.0 

    If you have any suggestions of advice, that would be much appreciated. Thanks,

    Jesús 

  • Thu, Feb 28 2019 11:55 AM In reply to

    • Marianna
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Jesus

    10.13.6 seems to be the best version of the High Sierra OS.  10.13.3 and 10.13.4 has some issues and MC was somwhat sluggish in performance.   

    I use 10.13.6 on my iMac with 2018.10 and 10.14.2 and 2018.12.1 on my Mac book.   The imac is the most stable...

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Thu, Feb 28 2019 6:25 PM In reply to

    • JesusPM
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Thanks for your reply, Marianna.

     

    Yes, we are currently running High Sierra 10.13.6. We will give MC 2018.10 a try to see if that solves our performance issues. If not, I'm afraid we are going to have to downgrade to El Capitan 10.11.6, which is compatible with a wider range of Avid versions, from MC 8.6.2 up to MC 2018.11.

     

    Jesús

  • Thu, Feb 28 2019 8:28 PM In reply to

    • TrevorA
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    JesusPM:

    we are currently running High Sierra 10.13.6. We will give MC 2018.10 a try to see if that solves our performance issues. If not, I'm afraid we are going to have to downgrade to El Capitan 10.11.6, which is compatible with a wider range of Avid versions, from MC 8.6.2 up to MC 2018.11.

    I downloaded the latest greatest version a couple of days ago (2018.12.1) and have been running it on OSX 10.13.6 without too many issues (one spinning beach ball I had to force quit from). I've been AMA linking to clips and creating groups and editing them (all of which is probably not supported) and running the groups nested as PIPs - all working fine. Did a bunch of exports too. 

    I did have to get my license reset to get activated, which took a few hours, so beware that if you are on a deadline.

  • Thu, Feb 28 2019 9:51 PM In reply to

    • JesusPM
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    Re: is Media Composer v2018.7.1 comparable with Mac OS high Sierra 10.13.06?

    Thanks for your input, Trevor.

     

    We are editing a big feature film project with regular DNxHD36 MXF Avid Media Files, no AMA and not a multicam or heavy FX project.

     

    But we do have lots of media and thousands of bins, so what we are looking for is stability in project like this within a shared environment 

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