Latest post Sat, Aug 18 2018 4:33 PM by greatfox. 12 replies.
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  • Sat, Aug 4 2018 7:45 PM

    • greatfox
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    Error on first launch after install

    Hello, getting the attached error on first launch.  I also have PT 12.6.0 currently installed and working fine.

    System is Core i7-3770k with 16 GB, Nvidia GTX 670 on Windows 7 SP 1.

    Does this program and PT not play well together?  If so, MC loses that battle.

  • Sat, Aug 4 2018 9:30 PM In reply to

    • Leo Baker
    • Top 500 Contributor
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    Re: Error on first launch after install

    Hello,

    I am running Pro Tools 12.7 and Avid Media Composer 2018.4. I installed Pro Tools (first) in that order not Pro Tools First the software as Avid states in the faq abiut co-install. I then install Avid Media Composer and all is working fine. I am on Windows 10 however on Windows 7 even on just Windows 7 with sp1 and all the windows updates. Pro Tools 12.7 and even upto 9 and verison 10. It would hang on initilising midi engoie for around 10 mins before it finally opens Pro Tools to do anywork. Under Windows 10 it loads perfectly Pro Tools 12.7.

    Here's a link with Marianna from Avid answered about the error which a user had previous as she mentioned that something went wrong with the install. You could try re-downloaing the Avid Media Composer Installer again form Avid. Once download try unzipping the file you can use 7zip as seems faster and try installing again.

    http://community.avid.com/forums/p/183941/855340.aspx

    Can you do a backup of your system with Acronis backup? So you have a working backup as it is now. Then try to uninstall Media Composer, first de-activate then uninstall and re-install?

    You could also try if you get the same issue install Pro Tools, re-boot then install Pro Tools (first) reboot then install Avid Media Composer. If all works could of been the instal order I am not to sure what effects errors or issues instaling them out of order would do to errors like you are shwoing in the screengrab. I think the reason Pro Tols gets installed (first) is to do with Avid Media Composer sharing the same audio engine and plugins  as  Pro Tools, so if the install order is n ot Pro Tools then Avid Media Composer then maybe a certian file gets over written or can't access both possibly.

     

    Hope that helps.

    Leo

    Avid Media Composer 2018.4 Pro Tools 12.7 Windows 10 Pro 64bit Computer: HP Z800 DUAL QUAD XEON X5667 3.07GHZ 96GB 3 X 450GB SAS 96Gb system Ram Graphics... [view my complete system specs]
  • Sun, Aug 5 2018 5:49 PM In reply to

    • greatfox
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    Re: Error on first launch after install

    Hi, I tried uninstalling MC and the app manager, rebooting, downloaded another copy of the installer, installed, same error.

    The error occurs while the program is appearing to load the plugin "codecmanager.avx".

  • Fri, Aug 10 2018 1:01 AM In reply to

    • greatfox
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    Re: Error on first launch after install

    No one knows the answer?  These two programs from the same company should be able to work on the same computer.

  • Sun, Aug 12 2018 10:02 AM In reply to

    • DStone
    • Top 50 Contributor
    • Joined on Fri, Nov 4 2005
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    • Moderator: Media Composer Getting Started

    Re: Error on first launch after install

    What codecs do you have installed on that system? In particular, have you loaded any codec packs from 3rd party sources (like AngelFire or K-Lite)?

    DIY quad core I7-4790K, 16Gb, NVidia GTX 970 4GB, Win 10 Pro, MC(generally the latest or the one just before), MC 7.x [view my complete system specs]

    Dave S.

  • Sun, Aug 12 2018 8:11 PM In reply to

    • greatfox
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    Re: Error on first launch after install

    The only codec pack I have is the Combined Community Codec Pack.  Windows says I have these installed:

    Audio Codecs

    Type Name Format Binary Version
    ACM Microsoft IMA ADPCM CODEC 0011 imaadp32.acm 6.1.7600.16385
    ACM Microsoft CCITT G.711 A-Law and u-Law CODEC 0007 msg711.acm 6.1.7600.16385
    ACM Microsoft GSM 6.10 Audio CODEC 0031 msgsm32.acm 6.1.7600.16385
    ACM Microsoft ADPCM CODEC 0002 msadp32.acm 6.1.7600.16385
    ACM Fraunhofer IIS MPEG Layer-3 Codec (decode only) 0055 l3codeca.acm 1.9.0.401
    ACM Fraunhofer IIS MPEG Layer-3 Codec (professional) 0055 l3codeca.acm 1.9.0.401
    ACM Ogg Vorbis Audio CODEC 6771 vorbis.acm 0.0.3.6
    ACM Microsoft PCM Converter 0001
    DMO WMAudio Decoder DMO 0160, 0161, 0162, 0163 WMADMOD.DLL 6.1.7601.19091
    DMO WMAPro over S/PDIF DMO 0162 WMADMOD.DLL 6.1.7601.19091
    DMO WMSpeech Decoder DMO 000A, 000B WMSPDMOD.DLL 6.1.7601.19091
    DMO MP3 Decoder DMO 0055 mp3dmod.dll 6.1.7601.19091

    Video Codecs

    Type Name Format Binary Version
    ICM Microsoft RLE MRLE msrle32.dll 6.1.7601.17514
    ICM Microsoft Video 1 MSVC msvidc32.dll 6.1.7601.17514
    ICM Microsoft YUV UYVY msyuv.dll 6.1.7601.17514
    ICM Intel IYUV codec IYUV iyuv_32.dll 6.1.7601.17514
    ICM Toshiba YUV Codec Y411 tsbyuv.dll 6.1.7601.17514
    ICM Cinepak Codec by Radius cvid iccvid.dll 1.10.0.13
    DMO Mpeg4s Decoder DMO mp4s, MP4S, m4s2, M4S2, MP4V, mp4v, XVID, xvid, DIVX, DX50 mp4sdecd.dll 6.1.7601.19091
    DMO WMV Screen decoder DMO MSS1, MSS2 wmvsdecd.dll 6.1.7601.19091
    DMO WMVideo Decoder DMO WMV1, WMV2, WMV3, WMVA, WVC1, WMVP, WVP2 wmvdecod.dll 6.1.7601.19091
    DMO Mpeg43 Decoder DMO mp43, MP43 mp43decd.dll 6.1.7601.19091
    DMO Mpeg4 Decoder DMO MPG4, mpg4, mp42, MP42 mpg4decd.dll 6.1.7601.19091
  • Mon, Aug 13 2018 2:59 PM In reply to

    • Marianna
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    Re: Error on first launch after install

    If you move the Plug-in folder for video to the desktop, does it launch?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    AOL IM:  avidmarianna

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    WWLD

  • Mon, Aug 13 2018 11:40 PM In reply to

    • greatfox
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    Re: Error on first launch after install

    Marianna:

    If you move the Plug-in folder for video to the desktop, does it launch?

    Marianna

     

    Hi, which folder is that?

  • Fri, Aug 17 2018 2:10 AM In reply to

    • greatfox
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    Re: Error on first launch after install

    I tried moving the AVX2_Plug-ins folder.  When I launch MC, it starts to try and reinstall the program!  It's like it sees the folder missing and wants to repair it.

  • Sat, Aug 18 2018 3:56 AM In reply to

    • greatfox
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    Re: Error on first launch after install

    Wow, 400 views and no one else has this problem?  Wait, I get it!  All of us First users are just free beta testers of the real software version that you have to pay $20 a month for!  I get it!  Sneeeeeeaky!!!

  • Sat, Aug 18 2018 2:42 PM In reply to

    • DStone
    • Top 50 Contributor
    • Joined on Fri, Nov 4 2005
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    • Moderator: Media Composer Getting Started

    Re: Error on first launch after install

    Actually the paid users are the beta testers for the free version of the software. We've been beta testing it for years (and I'm gonna get a smackdown from Marianna for that one)!!

    The real truth is, different systems sometimes behave differently. I occassionally have issues that noone else seems to have. It's all very dependent on the system configuration, as well as other software you may have installed. MC was really designed to run against a specific set of known systems and that system be dedicated for MC. Quite a lot of us don't have systems that meet these spec's or have been tested. MCF is really a minorly cut down version of MC. It has a lot of the same restrictions. In fact, it would probably work best on a system supported by Avid for MC (big workstation, lots of memory, workstation class video card, etc.) Which is something I bet most of us wish we had.

    DIY quad core I7-4790K, 16Gb, NVidia GTX 970 4GB, Win 10 Pro, MC(generally the latest or the one just before), MC 7.x [view my complete system specs]

    Dave S.

  • Sat, Aug 18 2018 2:45 PM In reply to

    • DStone
    • Top 50 Contributor
    • Joined on Fri, Nov 4 2005
    • Massachusetts
    • Posts 3,380
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    • Moderator: Media Composer Getting Started

    Re: Error on first launch after install

    BTW, I'm a little surprised that MCF is trying to reinstall the application. Do you mean that it's trying to rebuild the plug-in directory?

    DIY quad core I7-4790K, 16Gb, NVidia GTX 970 4GB, Win 10 Pro, MC(generally the latest or the one just before), MC 7.x [view my complete system specs]

    Dave S.

  • Sat, Aug 18 2018 4:33 PM In reply to

    • greatfox
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    • Joined on Sat, Aug 4 2018
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    • Points 85

    Re: Error on first launch after install

    It didn't make sense to me either.  Here is what happens when I move the folder:

    I double click on the shortcut for MC (the same shortcut that launches the program), and I get a dialog box that says "Please wait while Windows configures..." and then I get the attached boxes, top one and then the bottom one when I click Cancel, I get the second box.

     

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