Latest post Sun, Nov 25 2018 5:16 PM by camoscato. 3 replies.
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  • Sat, Nov 24 2018 6:55 PM

    • video Mark
    • Not Ranked
    • Joined on Sat, Nov 24 2018
    • Posts 2
    • Points 30

    problems starting free trail media composer

    Hi,

    i installed the free trail version media composer 2018.5, but whenm i tried to open the icon wit dobble click, nothing happens. after several tries the message appears: " media comnposer is closed unexpected."

    What can i do?

     

  • Sat, Nov 24 2018 10:12 PM In reply to

    Re: problems starting free trail media composer

    Hi video Mark,

    It would help to know more about the system you're working on. Which specific OS are you using? What processor? What video card? How much RAM? Where is your media stored? 

    If you edit your user profile, you can add this information so you don't have to type it all the time.  (Look at the bottom of this post for an example.)

    Media Composer 2018.11 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Sun, Nov 25 2018 8:26 AM In reply to

    • video Mark
    • Not Ranked
    • Joined on Sat, Nov 24 2018
    • Posts 2
    • Points 30

    Re: problems starting free trail media composer

    Hi camoscato,

    the system i'm working is: OS 10.13.16, RAM 8GB, video card Intel iris Plus Graphics 640 1536 MB, and processor 2,3 GHZ Intel Core I5

  • Sun, Nov 25 2018 5:16 PM In reply to

    Re: problems starting free trail media composer

    I don't think there is an OS 10.13.16. My guess is it's 10.13.6, and 2018.5 is not qualified with 10.13.6. You need to be running MC 2018.8 or higher with OS 10.13.6.

    I'd try that first.

    Media Composer 2018.11 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

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