Latest post Fri, Nov 30 2018 2:40 PM by Marianna. 4 replies.
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  • Tue, Nov 27 2018 7:08 AM

    Symphony option on a perpetual dongle... Confused

    I'm a bit confused about this.  If I wanted to add Syphony option to one of my perpetual licenses (that is due for renewal soon), what would be the total cost to maintain/ renew for another year.  Once I have done this (assuming I can), what will be the subsequent annual cost of the perpetual license with symphony option.

    I do not like the subscription model and I already invested in perpetual licences...

    Multiple Mac systems, MAC Pro, MacBook Pro's, OS Sierra, AJA IO 4K, T-Tap. [view my complete system specs]
  • Tue, Nov 27 2018 7:43 AM In reply to

    Re: Symphony option on a perpetual dongle... Confused

    If you buy tye SY option, that will be a perpetual license, no added annual fee, you just keep renweimg MC. You’ll have to ask support if you want to move the SY license onto your dongle (by default, it is a SW license, to be activated in App Man).

    Media Composer /w Symphony option | PT-HD | Win7Pro64 HP | OSX MBP | ISIS5000 | Nitris DX | Artist Mix & Transport & Color | AJA T-Tap | Decklink... [view my complete system specs]
  • Tue, Nov 27 2018 2:25 PM In reply to

    • Marianna
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    Re: Symphony option on a perpetual dongle... Confused

    Spot on Job!

    David... if you need help, email me directly

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

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  • Fri, Nov 30 2018 2:09 PM In reply to

    Re: Symphony option on a perpetual dongle... Confused

    Yes I might just contact you... I'm not quite sure how to do it. There seems to be no way to renew a perpertual and add Syphony.

    So is the price still $99 to add it to perpetual? 

     

    If so, I might want to do it to two dongles but the other plan is not set for renewal until July 2019.

    Multiple Mac systems, MAC Pro, MacBook Pro's, OS Sierra, AJA IO 4K, T-Tap. [view my complete system specs]
  • Fri, Nov 30 2018 2:40 PM In reply to

    • Marianna
    • Top 25 Contributor
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    Re: Symphony option on a perpetual dongle... Confused

    Dave

    You can renew with the symphony promo if that is listed under your renew support tab.  why dont you email me directly and include the system ID and MyAvid email used and I can advise.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

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