Latest post Thu, Dec 6 2018 1:04 AM by daktulus. 8 replies.
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  • Tue, Dec 4 2018 10:06 PM

    • daktulus
    • Top 150 Contributor
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    Cant start MC. Wrong contract expiration date.

    I installed MC on a new Win10 PC but cant start, because I get the message: Cant use this version, because it was released past expiration date.

     

    This is not true. I renewed my contract.

    i7, Nvidia 860M, 16GB RAM, 500GB SSD, MC 7.03. Dell Precision M90, Core2Duo 2.16Ghz, FX1500, SATA 7200rpm, MC 4.05. Dell650, 2.8Ghz, 3 GB RAM, FX500, 5... [view my complete system specs]
  • Wed, Dec 5 2018 6:45 AM In reply to

    Re: Cant start MC. Wrong contract expiration date.

    Try deactivating and reactivating your license.

    Media Composer 2018.11 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Wed, Dec 5 2018 1:02 PM In reply to

    • RalphC
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    Re: Cant start MC. Wrong contract expiration date.

    Hi daktulus,

         please, pm your MC systems ID I will assist?

     

     

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Wed, Dec 5 2018 3:21 PM In reply to

    • daktulus
    • Top 150 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Cant start MC. Wrong contract expiration date.

    Thanks for assisting, but it still doesnt work.

    i7, Nvidia 860M, 16GB RAM, 500GB SSD, MC 7.03. Dell Precision M90, Core2Duo 2.16Ghz, FX1500, SATA 7200rpm, MC 4.05. Dell650, 2.8Ghz, 3 GB RAM, FX500, 5... [view my complete system specs]
  • Wed, Dec 5 2018 4:18 PM In reply to

    • Marianna
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    Re: Cant start MC. Wrong contract expiration date.

    daktulus

    Email me directly and include the system ID and your My avid. I will get a case going and spport will assist you directly.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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    WWLD

  • Wed, Dec 5 2018 4:26 PM In reply to

    • Tim
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    Re: Cant start MC. Wrong contract expiration date.

    Is your system clock & calender correct? I have a multiboot setup and my other OS sometimes changes up the system time causing this behaviour.

    AVID MC 2018.9 symphony option / Blackmagic Intensity Pro 4K / Intel Core i7-7700K @ 4.2ghz / 32 gb ram / NVIDIA GeForce GTX 970 / Windows 10 pro / [view my complete system specs]
  • Wed, Dec 5 2018 5:04 PM In reply to

    • daktulus
    • Top 150 Contributor
    • Joined on Thu, Oct 13 2005
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    Re: Cant start MC. Wrong contract expiration date.

    @Marianna: I already mailed you yesterday with my system ID, but you didnt answer.

    What is "My avid?"

    i7, Nvidia 860M, 16GB RAM, 500GB SSD, MC 7.03. Dell Precision M90, Core2Duo 2.16Ghz, FX1500, SATA 7200rpm, MC 4.05. Dell650, 2.8Ghz, 3 GB RAM, FX500, 5... [view my complete system specs]
  • Wed, Dec 5 2018 6:09 PM In reply to

    Re: Cant start MC. Wrong contract expiration date.

    daktulus:
    What is "My avid?"

    https://my.avid.com/

    Media Composer 2018.11 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Thu, Dec 6 2018 1:04 AM In reply to

    • daktulus
    • Top 150 Contributor
    • Joined on Thu, Oct 13 2005
    • Posts 910
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    Re: Cant start MC. Wrong contract expiration date.

    Problem solved.

    Perfect. Thank you, Marianna and German! Big Smile

    i7, Nvidia 860M, 16GB RAM, 500GB SSD, MC 7.03. Dell Precision M90, Core2Duo 2.16Ghz, FX1500, SATA 7200rpm, MC 4.05. Dell650, 2.8Ghz, 3 GB RAM, FX500, 5... [view my complete system specs]
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