Latest post Fri, Jan 11 2019 6:46 PM by ManChicken. 6 replies.
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  • Thu, Jan 10 2019 6:06 AM

    • JeffWoodward
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    Quadro 4000 driver installation problem with Windows 10

    I just upgraded my Windows 7 Pro with a fresh install of Windows 10 Pro. The Quadro 4000 driver that was installed by Windows during the installation was Nvidia v376.84. I then installed Media Composer 2018.12. On startup, MC tells me that the Nvidia v376.84 is not supported for the Quadro 4000, and I need to install v353.82. I downloaded the Nvidia v353.82 driver (an .exe file) which states it's for Windows 10 Pro. However, when I try to install this driver, the Nvidia installer tells me the driver isn't compatible with my operating system. Go figure! I tried rolling back the current driver to the 353.82 version in Windows 10, but the procedure doesn't recognize the 353.82 .exe file that I downloaded.

    Also, the proper Nvidia driver used to be included in the Media Composer installation package, but I can't seem to find the file included with the 2018.12 installation files. Is there supposed to be one, or is the driver no longer included?

    I'm not sure what I might be doing wrong or what I should try next. Any help would be appreciated.

    Many thanks,

    Jeff

    MC 7.0; Symphony Option 3.20 gigahertz Intel Core i7 970 Multi-core (6 total) Hyper-threaded (12 total); 7.5 Terabytes Usable Hard Drive Capacity;... [view my complete system specs]

    Jeff Woodward LampLight Pictures Director/Editor

  • Thu, Jan 10 2019 9:11 AM In reply to

    • gswilson
    • Top 500 Contributor
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    Re: Quadro 4000 driver installation problem with Windows 10

    You can find the Nvidia drivers for Win 7 and Win 10 in this path - C:\Program Files\Avid\Utilities\nVidia

     

    Gerry

    MC 2018.12.2, Win 10 Pro(1809), Asus X99-E WS, CPU i7-5930K -3,5 GHz, 32 GB DDR4 2666-16 RAM, Nvidia GTX 1080Ti GPU(Driver 417.35),Samsung 850 Pro 512... [view my complete system specs]
  • Thu, Jan 10 2019 1:56 PM In reply to

    • Marianna
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    Re: Quadro 4000 driver installation problem with Windows 10

    from the ReadMe:

     

    • NVIDIA Driver: The editing application supports Nvidia Driver v390.77.
      Avid recommends that if you are on a Windows 7 system and working with the v390.77

      Nvidia driver, you should enable desktop composition. See this article for details:

      http://avid.force.com/pkb/articles/en_US/how_to/Enable-Desktop-Composition-in-Window s-7


      Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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  • Thu, Jan 10 2019 6:40 PM In reply to

    • JeffWoodward
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    • Sherman Oaks, California
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    Re: Quadro 4000 driver installation problem with Windows 10

    Thanks, Marianna. I'm now on Windows 10 and found the Nvidia driver v390.77. When I attempt the driver installation, the install stops and I'm told that "The graphics driver couldnot find compatible graphics hardware." I assume, from this, that this driver won't work with the Quadro 4000. Do you  know if this is correct? I'd rather not have to buy another graphics card. :-(

    Is there another driver that works with 2018.12 that is compatible with Quadro 4000 and Win 10?

    Thanks! Happy New Year!

    MC 7.0; Symphony Option 3.20 gigahertz Intel Core i7 970 Multi-core (6 total) Hyper-threaded (12 total); 7.5 Terabytes Usable Hard Drive Capacity;... [view my complete system specs]

    Jeff Woodward LampLight Pictures Director/Editor

  • Thu, Jan 10 2019 8:34 PM In reply to

    • ManChicken
    • Top 500 Contributor
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    Re: Quadro 4000 driver installation problem with Windows 10

    nVidia dropped support for the 4000 (and other Fermi cards) in the release 378 drivers. If MC wants 353.82 though, you have to use that. Make sure you downloaded the right one -- https://www.nvidia.com/download/driverResults.aspx/88808/en-us

    I ran it on my system and it passed the system check phase (I have a Quadro 6000 which is also an old Fermi architecture card) but didn't go through with the install.

  • Fri, Jan 11 2019 12:44 AM In reply to

    • JeffWoodward
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    • Joined on Thu, Oct 13 2005
    • Sherman Oaks, California
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    Re: Quadro 4000 driver installation problem with Windows 10

    This worked like a charm. Looks like I downloaded the wrong driver from Nvidia. It was described to be for Win 10, but upon further review, it was for Win 7 & 8. Thanks for you help! Much appreciated! Have a great New Year. :-)

    MC 7.0; Symphony Option 3.20 gigahertz Intel Core i7 970 Multi-core (6 total) Hyper-threaded (12 total); 7.5 Terabytes Usable Hard Drive Capacity;... [view my complete system specs]

    Jeff Woodward LampLight Pictures Director/Editor

  • Fri, Jan 11 2019 6:46 PM In reply to

    • ManChicken
    • Top 500 Contributor
    • Joined on Mon, Feb 4 2008
    • Denver, CO
    • Posts 258
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    • Moderator: MetaFuze

    Re: Quadro 4000 driver installation problem with Windows 10

    Great, glad you're up and running.

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