Latest post Thu, Feb 28 2019 4:00 PM by Philo Calhoun. 5 replies.
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  • Thu, Jan 24 2019 6:22 PM

    • Marianna
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    Idea [I] Avid Link - Launched today at NAMM 2019

    Avid Link - Launched today at NAMM 2019

     

    Avid Link is a new free application for anyone looking to find, connect, and collaborate with other artists, producers, mixers, composers, editors, videographers, moviemakers, and graphic designers to expand your creative opportunities.  Avid Link launched today,  Thursday, January 24, 2019 @ 12:00 pm ET | 9:00 am PT to coincide with NAMM 2019.

    Avid Link is available for Mac, Windows, iOS, and Android—and accessible from within Avid Pro Tools, Avid Media Composer, and Avid Sibelius.   Avid Link makes it easy to promote yourself and your work to a vast community of media professionals. Find and keep in touch with collaborators, manage and update your software and shop the Avid Marketplace to get the tools you need to take your skills further.

    All in one interface.

     

    Features:

    -  Tell your story & show off your creative side

    -  Connect with and find other artists and professionals

    -  Manage your Pro Tools project collaborations

    -  Shop for inspirational tools

    -  Manage all of your products with eas

     

    Location at Launch:  Out of the gate, Avid Link will be available on the Avid Link Product page on avid.com and any 2019.x Creative Tools product such as the first - Sibelius 2019.1.  In the future, updates to Avid Link will be available thru MyAvid and Avid Link itself.

    User Guide: Attached is the User Guide for Avid Link and the Knowledge Base URL Avid Link FAQ

     

    Enjoy and see you all in the Lounges...

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

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    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Thu, Jan 31 2019 12:03 AM In reply to

    Re: Avid Link - Launched today at NAMM 2019

    It seems as buggy as the old application manager. I haven't been able to sign in over the past 24 hours despite multiple attempts. It freezes on "getting subscription data".

    Avid Media Composer 2018.12.2, OSX 10.14.3 iMac 2017 Pro 1000 GB SSI drive with 8 TB Thunderbolt Raid drive, 16 GB memory. [view my complete system specs]
  • Thu, Jan 31 2019 3:05 PM In reply to

    • RalphC
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    Re: Avid Link - Launched today at NAMM 2019

    Hello Philo,

      I created a case so we can get this investigated 03643193. IT is looking into your account now.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Thu, Jan 31 2019 4:42 PM In reply to

    Re: Avid Link - Launched today at NAMM 2019

    Thank you for the support. It looks like a similar issue to what I had with Application manager: corrupted cache. In Application manager, deleting the cache was a two click process. In Avid link, there is a bit of hunting around through various directories. All is fixed now.

    If anyone else has this issue, here are the steps (in OSX) to fix it:

    Stop in Activity Monitor:
    AvidlinkManager
    AvidAppManHelper
    
    Delete folders:
    HD/Library/Caches/Avid/Avidlink/Cache
    HD/Library/Caches/Avid/Avidlink/Db
    HD/Library/Application Support/Avid/Licenses
    HD/Library/Application Support/Avid/SWL
    HD/Library/Application Support/Avid/Common
    
    Launch (in this order)
    Applications/Avid/Application Manager/AvidAppManHelper
    Applications/Avid/Application Manager/AvidlinkManager
    Avid Media Composer 2018.12.2, OSX 10.14.3 iMac 2017 Pro 1000 GB SSI drive with 8 TB Thunderbolt Raid drive, 16 GB memory. [view my complete system specs]
  • Thu, Jan 31 2019 10:53 PM In reply to

    Re: Avid Link - Launched today at NAMM 2019

    I closed the case too soon. Avid link now works but Media Composer will not open and is stuck in electronic activation.

    Edit: electronic activation does not work, but putting back in my serial number and activation ID seems to have worked.

    Avid Media Composer 2018.12.2, OSX 10.14.3 iMac 2017 Pro 1000 GB SSI drive with 8 TB Thunderbolt Raid drive, 16 GB memory. [view my complete system specs]
  • Thu, Feb 28 2019 4:00 PM In reply to

    Re: Avid Link - Launched today at NAMM 2019

    Maybe this should be made a sticky, as I got locked out again today and had to go through the steps outlined in the 1/31/2019 post.

    Avid Media Composer 2018.12.2, OSX 10.14.3 iMac 2017 Pro 1000 GB SSI drive with 8 TB Thunderbolt Raid drive, 16 GB memory. [view my complete system specs]
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