Latest post Wed, Dec 18 2019 1:16 PM by dew. 4 replies.
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  • Mon, Dec 16 2019 9:36 AM

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
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    update won't install

    Well since I was having issues with multicam crashing MC I decided to update to the new version. Which uninstalled the old vesion but unfortunately now the new version won't install. Just a freaking rant since Im up at 1am trying to figure this crap out. Avid link indicates its downloading but of course its been over an hr and its still going. 

  • Mon, Dec 16 2019 12:49 PM In reply to

    Re: update won't install

    dew:
    Avid link indicates its downloading but of course its been over an hr and its still going. 

    What happens if you download it directly from the Download Center instead of going through Avid Link?

    http://esd.avid.com/ProductList.aspx

    Media Composer 2019.12 w/Symphony/SS/PF options, HP Envy 17t-j100 Quad Edition laptop, Windows 10 Pro, Intel Core i7 2.4GHz, 16 GB RAM, nVidia GeForce... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Mon, Dec 16 2019 2:21 PM In reply to

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
    • Posts 566
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    Re: update won't install

    Zip file won't even extract after I download it from the download center. I get a error message:

     

    0x80010135: path too long

    sg marsh less drive.tfx

     

    which ask me to

    try again    skip     cancel

     

    never had any of these issues before with installing MC... ugh

  • Mon, Dec 16 2019 2:28 PM In reply to

    • Marianna
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    Re: update won't install

    Dew

    Download to the first level of the c drive so the character length is not too long.   Report back and if i still wont work I can get a support rep on it asap.

    \Marianna

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  • Wed, Dec 18 2019 1:16 PM In reply to

    • dew
    • Top 200 Contributor
    • Joined on Tue, Feb 27 2007
    • Posts 566
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    Re: update won't install

    Hey Marianna, I got it. Thank you.. 

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