Latest post Fri, Feb 7 2020 4:32 PM by tvsystem. 2 replies.
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  • Fri, Feb 7 2020 4:16 PM

    • tvsystem
    • Not Ranked
    • Joined on Mon, May 19 2014
    • Posts 42
    • Points 580

    Ebook download problem

    Hi,
    I bought Media Composer 101: Media Composer Fundamentals I 2019/20 ebook, but I can not activate it because I need to update my billing information. Unluckily I can not do that because I have an active subscription.

    I wrote to support, but didn't get a reply, can you help me?

    Thank you
    Best Regards

     

     

  • Fri, Feb 7 2020 4:22 PM In reply to

    • Marianna
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    Re: Ebook download problem

    tvsystem:

    Hi,
    I bought Media Composer 101: Media Composer Fundamentals I 2019/20 ebook, but I can not activate it because I need to update my billing information. Unluckily I can not do that because I have an active subscription.

    I wrote to support, but didn't get a reply, can you help me?

    Thank you
    Best Regards

    tvsystems....

    Can you email me directly ( email below ) and include this note as well as your MyAvid email address and subscription ID

    I will assist.

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Fri, Feb 7 2020 4:32 PM In reply to

    • tvsystem
    • Not Ranked
    • Joined on Mon, May 19 2014
    • Posts 42
    • Points 580

    Re: Ebook download problem

    ok done thanks a lot

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