Latest post Wed, Feb 9 2011 12:10 PM by Woldcam. 5 replies.
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  • Tue, Feb 8 2011 10:35 AM

    • Woldcam
    • Not Ranked
    • Joined on Thu, Aug 16 2007
    • Stavanger, Norway
    • Posts 37
    • Points 415

    [Solved]: Custom export to QT with DNxHD-codec results in ACCESS_VIOLATION

    Hi!

    If I try to export a sequence (or a part of one) to QuickTime movie with custom format options and DNxHD-codec, I get an ACCESS_VIOLATION error. The problem is somehow related to AvidAVdnCodec.qtx.

    All the other Avid / QuickTime codecs works perfectly.

    Exporting "Same as Source" with DNxHD-media also works fine.

    System:

    HP Z800
    Nitris DX
    Windows 7 Pro 64-bit
    Media Composer 5.0.3.7r
    Nvidia Quadro FX3800, tested with both qualified drivers for the MC 5.0.3.7r on a Z800 (190.38 & 259.77)
    QuickTime 7.6.6

    We also have an HP Z400 with the same configuration (except for an Adrenaline BoB instead of a Nitris DX), no similar error on that system.

    I've tried several things to get rid of the problem:

    - Formatted the OS drive and installed a clean OS-version (no HP addons).
    - After doing a clean install of Windows 7 Pro, I've tried to skip all Windows updates before installing QuickTime / MC, as well as doing the opposite.
    - Tested different versions of MC (5.0.0,  5.0.3,  5.0.3.5,  5.0.3.7r).
    - Tested different Export Settings (RGB / 601, Use Marks etc.)
    - Disabled UAC.
    - Checked file/folder-permissions.
    - Disconnected Media Drives, testing with media on OS-drive.
    - Checked simple file sharing.
    - Compared .qtx-files between the two systems.
    - Replaced the .qtx-files on the Z800-system with the ones from the Z400-system.


    The Error Log:

    ________ Exception Report ________________________
    Exception Code: C0000005 ACCESS_VIOLATION
    Fault Module:   01:0003A2AF C:\Program Files (x86)\QuickTime\QTComponents\AvidAVdnCodec.qtx
    Fault Address:  4BECB2AF DllMain+30E2B

    ________ Stack Dump _________________________________________
    4BECB2AF  0018CBF8  DllMain+30E2B
    4BECB454  0018CC1C  DllMain+30FD0
    4BEA9ACA  0018CC30  DllMain+F646
    4BEA0A80  0018CC48  DllMain+65FC
    4BE9461B  0018CD14  AVID_ComponentDispatch+340F

    AVID SYSTEM DUMP - Mon Feb 07 14:55:24 2011

    ________ Memory ________________________________________________________

    numPtrs:      671993
    numHdls:      07537
    totalPtr:     0x0587f649 (92796489)
    totalHdl:     0x00058926 (362790)

    ________ Current Program Stack _________________________________________
    77A5F871  0018BC50  ZwWaitForSingleObject+15
    75C41184  0018BC68  WaitForSingleObjectEx+43
    75C41138  0018BC7C  WaitForSingleObject+12
    60370FBE  0018BC90  PSPrintStack+7D
    6030BDE8  0018BD1C  DmpDump+80
    6030C26F  0018BFD0  DmpDumpToFile+345
    6030FF61  0018C584  AvRGB8BitColor::AvRGB8BitColor+2E4
    6031049D  0018C5EC  AvRGB8BitColor::AvRGB8BitColor+820
    74FBD943  0018C638  _CxxLongjmpUnwind+101
    74FBD18E  0018C66C  _CxxExceptionFilter+217
    74FBD559  0018C6CC  _CxxExceptionFilter+5E2
    74FBD676  0018C700  _CxxExceptionFilter+6FF
    74FBD82D  0018C73C  _CxxFrameHandler3+26
    77A987B9  0018C760  LdrRemoveLoadAsDataTable+487
    77A9878B  0018C810  LdrRemoveLoadAsDataTable+459
    77A5010F  0018C814  KiUserExceptionDispatcher+F
    0018C828  0018C818  Symbol Not Found - Error 0000007E(00000126)
    0018C878  0018C828  Symbol Not Found - Error 0000007E(00000126)

    ________ System Configuration __________________________________________
    System software: Windows NT Version 6.1 Build 7600
    Processor type: Pentium PC
    Physical Memory: 4095 MBytes; Virtual Memory: 4095 MBytes
    User name: Red3
    Application info: Fleming_Release_R21441

    ________ Processes Currently Running ___________________________________

    ________ WindowList ____________________________________________________

    ________ Binary Modules Loaded _________________________________________

    ________ Device Drivers Loaded _________________________________________

    Any ideas or suggestions?

    Best regards,

    Espen

    4xMedia Composer Nitris DX, 1xMedia Composer, 1xUnity, 1xTerraBlock 24 EX [view my complete system specs]

    If you can't fix it with gaffa, you haven't used enough!

  • Tue, Feb 8 2011 3:07 PM In reply to

    Re: Custom export to QT with DNxHD-codec results in ACCESS_VIOLATION

    What are the QT and codec settings?

     

    MC 8.6.1, Windows 10, ASROCK X99M, Intel 5930K, Zotac GTX970, 32GB RAM, Transcend 512GB M.2 SSD & Dell U2713H. MBP 2012 Thunderbolt, OSX 10.10.5, MC... [view my complete system specs]
  • Wed, Feb 9 2011 2:18 AM In reply to

    • momoko
    • Not Ranked
    • Joined on Thu, Feb 4 2010
    • Posts 8
    • Points 90

    Re: Custom export to QT with DNxHD-codec results in ACCESS_VIOLATION

    I had same experience.
    Why don't  you update Avid QuickTime Codecs (v2.3.2) ?
    http://bit.ly/gybSCr

    I was able to export successfully by updating.Smile

     

  • Wed, Feb 9 2011 11:06 AM In reply to

    • Woldcam
    • Not Ranked
    • Joined on Thu, Aug 16 2007
    • Stavanger, Norway
    • Posts 37
    • Points 415

    Re: Custom export to QT with DNxHD-codec results in ACCESS_VIOLATION

    Thank you for your suggestion, momoko, that solved my problem as well! Smile

    But I believed LE codec packages were supposed to be used on "non-Avid"-systems? (Even though the only difference is the MPEG IMX codec). It seems strange to me if Avid didn't embedd a similar update to the included PE codec package when they released application updates for the 5.0.x-version?

     

    Dom, thank you for your reply and for trying to help me. I tested a lot of different QT / codec settings. Different resolutions, with and without alpha, RGB / 601, video only, exporting from different types of media, progressive/interlaced etc.

     

    -Espen

     

    4xMedia Composer Nitris DX, 1xMedia Composer, 1xUnity, 1xTerraBlock 24 EX [view my complete system specs]

    If you can't fix it with gaffa, you haven't used enough!

  • Wed, Feb 9 2011 11:14 AM In reply to

    • BarkinMadd
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
    • Ontario, Canada
    • Posts 4,627
    • Points 60,455

    Re: Custom export to QT with DNxHD-codec results in ACCESS_VIOLATION

    I too find it strange that the DNx QuickTime codec pack 2.3.2 dated Oct 8, 2010 is more recent than the QT codecs shipping with MC5? Is that because we haven't had a full release of MC5 for a while? When the heck are we going to see an MC 5.0.4 full release?

    Should users of MC5 be installing QT LE 2.3.2?

    Thx

     

    *** edit ***

    I noticed that in our download center, the most recent LE codec pack is still at 2.2.1 - wonder why it hasn't been updated to 2.3.2?

    Camera(s) PXW-X70, HDR-FX1, Hero 6 Black | MC 18.12.1 | QT 7.7.9 | Continuum 2019 | Sapphire 2019 | Mocha Pro 2019 | Titler Pro 6 | Windows 10 Pro x64... [view my complete system specs]

    Steve

    ______________________

    www.nelliedogstudios.com

  • Wed, Feb 9 2011 12:10 PM In reply to

    • Woldcam
    • Not Ranked
    • Joined on Thu, Aug 16 2007
    • Stavanger, Norway
    • Posts 37
    • Points 415

    Re: Custom export to QT with DNxHD-codec results in ACCESS_VIOLATION

    I did a backup of the QTComponents-folder before installing the LE 2.3.2-package (which solved my problem).

    Here is a compare:

    QTComponents with MC 5.0.3 installed, upgraded to 5.0.3.7r:

    02.08.2010   AvidAV1xCodec.qtx
    02.08.2010   AvidAVd1Codec.qtx
    02.08.2010   AvidAVdnCodec.qtx
    02.08.2010   AvidAVdvCodec.qtx
    02.08.2010   AvidAVinCodec.qtx
    02.08.2010   AvidAVjiCodec.qtx
    02.08.2010   AvidAVmpCodec.qtx
    02.08.2010   AvidAVpkCodec.qtx
    02.08.2010   AvidAVrpCodec.qtx
    02.08.2010   AvidAVuiCodec.qtx

     

    QTComponents after installing LE 2.3.2-package (differences in bold):

    29.09.2010   AvidAV1xCodec.qtx
    29.09.2010   AvidAVd1Codec.qtx
    29.09.2010   AvidAVdnCodec.qtx
    29.09.2010   AvidAVdvCodec.qtx

    02.08.2010   AvidAVinCodec.qtx
    29.09.2010   AvidAVjiCodec.qtx
    02.08.2010   AvidAVmpCodec.qtx
    29.09.2010   AvidAVpkCodec.qtx
    02.08.2010   AvidAVrpCodec.qtx
    29.09.2010   AvidAVuiCodec.qtx

     

    -Espen

    4xMedia Composer Nitris DX, 1xMedia Composer, 1xUnity, 1xTerraBlock 24 EX [view my complete system specs]

    If you can't fix it with gaffa, you haven't used enough!

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