Latest post Tue, Mar 27 2012 9:06 PM by Renegader. 24 replies.
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  • Thu, Jul 14 2011 3:02 PM In reply to

    • Marianna
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    Re: aja io express legend audio problem

    Matthew - ping me on email.  I have a fix I want you to try today.

    marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

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  • Mon, Jul 18 2011 5:01 PM In reply to

    Re: aja io express legend audio problem

    Hey all,

    A little update. I've tested a fix for this problem and it seems AJA has worked it out. Or Avid has, I don't know who did it, but it works.

    Happy to be back to normal.

    mh

     

     

  • Wed, Jul 20 2011 12:40 PM In reply to

    • FiedlerTV
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    Re: aja io express legend audio problem

    Hey Matthew,

    where can i get the fix? Have the same problem... no error with io express off. Never had such troubles on FCP.

  • Wed, Jul 20 2011 10:12 PM In reply to

    • Marianna
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    Re: aja io express legend audio problem

    New plug-ins released today....  original ones we thought fixed it but the new ones do.

    http://avid.force.com/pkb/LegacySearch?DocId=410971

    Report back folks...

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Thu, Jul 21 2011 8:17 AM In reply to

    • FiedlerTV
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    Re: aja io express legend audio problem

    Thanks Marianna,

    it works, no error message again! But now my video is juddering in green/green mode. This wasn´t before installing the new plug-in.... My Mac is OK because i was able to play the same footage wit FCP and Decklink card before without problems :(

  • Fri, Jul 22 2011 9:11 PM In reply to

    Re: aja io express legend audio problem

    UPDATING THIS ISSUE:

    The new plug-in’s do not fix the issue so the Knowledge Base article has been removed until Avid engineering can identify the issue and secure new plug-in’s. The article removed is http://avid.force.com/pkb/LegacySearch?DocId=410971

    Avid is working on it.  Once they have the correct plug-ins the Knowledge Base article will be reinstated.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Fri, Jul 29 2011 8:40 AM In reply to

    • billiman
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    Re: aja io express legend audio problem

    hi all,

    I am new in this community, found you because

    we got the same problem with AVID vs. AJA io express box.... as soon we work with Audio, the programm crashes.

    Hope someone will find a solution....

     

    regards, Billiman

     

    MacPro 8 core, 2 x 3 Ghz Xeon

    AVID 5.5 Mediacomposer

    AJA io express

  • Fri, Aug 5 2011 4:44 AM In reply to

    • Adam Wills
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    Re: aja io express legend audio problem

    Are there any updates on this?

    I get the same hardware underrun HWSDK error on playback with the AJA I/O express.  It's a nightmare trying to work around.

     

    Macbook Pro Intel Core2Duo 3.06GHz

    OSX 10.6.6

    MC 5.5.2

    AJA i/O Express

    Avid Media Composer 8.8.5, MacPro Late 2013 2.7Ghz 12 core OSX 10.12.5 [view my complete system specs]
  • Wed, Aug 17 2011 6:23 PM In reply to

    Re: aja io express legend audio problem

    This issue has been resolved with the release of Media Composer 5.5.3 and Symphony 5.5.3 today.

    The software is qualified on Mac OS X 10.6.7, 10.6.8 v1.1, and OS X Lion 10.7.0.  NOTE: Lion support is for local storage only at this time.  10.7.1 is also not supported at this time.

     

    Symphony v8.8 | OS 10.11.6 • Nitris DX • 12-core MacPro (Mid 2012) • 36 GB RAM • Facilis Terrablock 24EX [view my complete system specs]

    -- Kevin

  • Tue, Mar 27 2012 9:06 PM In reply to

    • Renegader
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    • Joined on Tue, Dec 6 2011
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    • Points 830

    Re: aja io express legend audio problem

    I just got this error message when playing back my timeline.  I do not have an AJA IO, I have an Avid Mojo DX.  Anyone else get this outside of AJA people?

    Avid MC w/Symphony add on 8.4 with AJA 4K IO Box, Mac OS X Yosemite 10.10.1, 27 inch iMac 3.4 GHz Intel Core i7, 16 GB DDR3 Ram, NVIDIA GeForce GTX 6800MX... [view my complete system specs]
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