Latest post Sun, Jan 13 2013 8:51 AM by Sabelli. 3 replies.
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  • Sat, Jan 12 2013 5:06 PM

    • Sabelli
    • Not Ranked
    • Joined on Mon, Aug 25 2008
    • Germany, Schwerin
    • Posts 38
    • Points 450

    solved Symphony 6.5.2 activation/dongle update problem

    Good afternoon my fellow editors,

    as many others I gave myself an upgrade from MC to SY for chrismass

    BUT

    I am not able to obtain a dongle updater file with the download code suplied  to me on that tiny plastic card ...... What am I doing wrong ?!?

    Klaus

    3 Z800, 3 SYM 6.5.4, 2 Nitris DX, 1 Mojo DX [view my complete system specs]
  • Sat, Jan 12 2013 9:26 PM In reply to

    • maxvideo
    • Top 500 Contributor
    • Joined on Fri, Nov 4 2005
    • Poland
    • Posts 373
    • Points 4,545

    Re: Symphony 6.5.2 activation/dongle update problem

    If you correct register your crossgrade and did not receive dongle updater file / and access to the download page / - send an e-mail to Marianna /marianna.montague@avid.com / with your problem. She'll help you, I'm sure.

    MC_SY_DNxIO 2018.9 with dongle, BM 10.11.3.0, MC Transport 3.6.1 , W10PRO_64, QT 7.7.9, Boris Red 5.6, BCC 11 Multihost, AAE CS6, HP Z800 workstation ... [view my complete system specs]
  • Sat, Jan 12 2013 10:35 PM In reply to

    Re: Symphony 6.5.2 activation/dongle update problem

    Yes, email Marianna and include your current system ID and serial number. For your safety and protection, never post your system ID or serial number on this or any other public website.

    Newscutter Nitris DX 9.5.3.5 * Media Composer 5.5.3.6 (At Home on PC running XP Pro) * Symphony 6.5.2.1 (At home on MacBook Pro3,1 running 10.7.2) * Interplay... [view my complete system specs]

    Larry Rubin

    Senior Editor

    The Pentagon Channel

    www.pentagonchannel.mil

  • Sun, Jan 13 2013 8:51 AM In reply to

    • Sabelli
    • Not Ranked
    • Joined on Mon, Aug 25 2008
    • Germany, Schwerin
    • Posts 38
    • Points 450

    Re: Symphony 6.5.2 activation/dongle update problem

    thx Max&Larry ! I´ll write to Mariana. To Larry: Dont worry I´d never post serial anywhere online Huh?

    3 Z800, 3 SYM 6.5.4, 2 Nitris DX, 1 Mojo DX [view my complete system specs]
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