Latest post Fri, Jan 19 2018 5:33 PM by Mark Hermida. 3 replies.
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  • Fri, Jan 19 2018 3:36 PM

    Can't map keyboard shortcuts at all on 2018.1

    I've just resubscribed, as my support contract had lapsed.  Downloaded the new version on Application Manager and Media Composer 2018.1.  Making a fresh set of settings.  All seems fine except that I cannot button to button reassign any shortcuts from the command palette to my keyboard.

    Anyone else having any trouble with this?

    Media Composer Software 2018.1 - Win10Pro64 Intel i7-970 (3.20GHz) - 24Gb RAM - 500Gb SSD - GTX1080 [view my complete system specs]
  • Fri, Jan 19 2018 4:12 PM In reply to

    • Marianna
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    Re: Can't map keyboard shortcuts at all on 2018.1

    Mark

    Has it worked before....?    What happens when you select " Button to Button" Reassignment in the command palette?

    marianna

     

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  • Fri, Jan 19 2018 5:23 PM In reply to

    • Dave
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    Re: Can't map keyboard shortcuts at all on 2018.1

    I had this issue on Windows 10 when custom scaling was used.  I ended up doing a workaround initially, mapping the keyboard on a laptop then bringing the file back to the workstation.

    After the last windows update I've reset all the original Dell drivers then upgraded to the latest ones, kept custom scaling off (as Media Composer scales beautifully now) and button to button mapping is working again as expected.

     

    Also setup a brand new user database too, as you have done already ;)

    Media Composer 2018.5, Windows 10 Pro (1709), Dell T7910, Intel Xeon E5-2687W v4 @3.00GHz 12-Core, 96GB RAM, EVGA Nvidia GTX 1080 ti SC2, Dell P2415Q,... [view my complete system specs]
  • Fri, Jan 19 2018 5:33 PM In reply to

    Re: Can't map keyboard shortcuts at all on 2018.1

    It's always worked previously.  Never seen anything like it before.  Button to Button is the way I always do it.  That specifically is what is not working.

     

    Cheers, Mark x

    Media Composer Software 2018.1 - Win10Pro64 Intel i7-970 (3.20GHz) - 24Gb RAM - 500Gb SSD - GTX1080 [view my complete system specs]
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