Latest post Tue, Feb 13 2018 4:23 PM by dunenuf2da. 2 replies.
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  • Tue, Feb 13 2018 2:00 PM

    • dunenuf2da
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    Sibelius Activation problems on new computer

    "I installed Sibelius 7.1.3 on 2 computers a few years ago, and the newest of these computers died without my being deactivate Sibelius. I would like to register Sibelius on my replacement Windows 10 computer, but the System No. & Activation Code I found from the 2nd computer aren't accepted on this new computer. Please tell me what new steps I should take. (I do not wish to deactivate my other old computer's laptop, in case I won't be able to re-activate it.) Thanks."

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  • Tue, Feb 13 2018 4:11 PM In reply to

    • RalphC
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    Re: Sibelius Activation problems on new computer

    Hello dunenuf2da,

       Please email me with the details, I will create a case for you.By the way this is the Pro Video Community Forums, for Sibelius go here.

     

     

    Thanks,

    RalphC

    MacBook Pro 15 2018 Intel Core i7 2.6GHz Mac 10.13.6 Intel UHD 630. [view my complete system specs]
  • Tue, Feb 13 2018 4:23 PM In reply to

    • dunenuf2da
    • Not Ranked
    • Joined on Tue, Feb 13 2018
    • Posts 2
    • Points 20

    Re: Sibelius Activation problems on new computer

    Thank you, Ralph. Here is the problem: 

    I installed Sibelius 7.1.3 on 2 computers a few years ago, and the newest of these computers died without my being deactivate Sibelius. I would like to register Sibelius on my replacement Windows 10 computer, but the System No. & Activation Code I found from the 2nd computer aren't accepted on this new computer. Please tell me what new steps I should take. (I do not wish to deactivate my other old computer's laptop, in case I won't be able to re-activate it.)

    Thanks,

    Linda Dunn

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