Latest post Mon, Apr 9 2018 2:16 PM by Doug Smith. 2 replies.
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  • Fri, Apr 6 2018 9:45 PM

    • Doug Smith
    • Not Ranked
    • Joined on Thu, Dec 28 2017
    • Nashville, TN
    • Posts 10
    • Points 100

    Bin "drive" column blank

    Newscutter 10.5.4.26735, running on Windows 7 Pro SP1 64-bit.  We're using ISIS shared storage.  (Access version 2.7.5.33065 & ISIS Client 4.6.0.12200) 

    There are roughly 20 editing workstations on the system, and they're all working except one....

     

    On the confused workstation...  if I drag anything from the Interplay Tool into a bin...  it comes up MEDIA OFFLINE.  When I look at the bin, the "Drive" column is blank..  Again, I can drag the same media into a bin on any other workstation & it works fine.

    • ISIS is connected and all drives are mapped.
    • Dynamic Relink is on.  (tried turning it off)
    • We are logged in to Interplay.
    • Timeline format is correct.
    I'm confused.  Haven't run into anything like this before & have tried everything I can think of that's caused MEDIA OFFLINE before.  It's probably something stupid, I've been on furniture destruction duty (seriously) today & may be missing a few brain cells. Thanks!

    MC 2018.7 Win10 Pro x64 NEXIS 18.5 (17 editors) [view my complete system specs]
  • Mon, Apr 9 2018 12:56 AM In reply to

    • NYnutz
    • Top 500 Contributor
    • Joined on Wed, Nov 25 2009
    • New York City
    • Posts 353
    • Points 4,165

    Re: Bin "drive" column blank

    Access 2.7.5 is ancient!!! Is ASF setup correctly? Is the workstation joined to the MI HAG? Restarted interplay services in workgroup properties? DNS issues on this machine? Can you ping by hostname?

     

     

    Dave

    Post Production Infrastructure Engineer

    "A very big network"

     

  • Mon, Apr 9 2018 2:16 PM In reply to

    • Doug Smith
    • Not Ranked
    • Joined on Thu, Dec 28 2017
    • Nashville, TN
    • Posts 10
    • Points 100

    Re: Bin "drive" column blank

    Yes, it's ancient:)  An upgrade is in the works but I have to keep it going until then..

    Turns out it indeed fell off the HAG.  We're back in business...

     

    MC 2018.7 Win10 Pro x64 NEXIS 18.5 (17 editors) [view my complete system specs]
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