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  • Mon, Nov 19 2018 5:54 PM

    • Jaucker
    • Not Ranked
    • Joined on Wed, May 2 2018
    • Posts 7
    • Points 85

    Avid Every time I insert a clip. Loading media file information and relink

    Hello,

    Does anyone have this going on? 

    Everytime I insert a clip into my sequence avid says its "Loading media file information" with a progress bar that takes about 2 secs and then "relinking to media" progress bar. Does anyone know whats causing this? And how I can get it to not do this?

     

    I noticed it only does this with clips that have 4K footage. 

     

    I am using transcoded footage (DNxHRx) and the media is on an Internal hard drive. I am using PC and Avid 2018.10. My project settings are 23.976, 3240x1080

    Thank you for your time!

    Windows 10 Pro Version 10.0316299 Build 16299, Intel Core i7-8700k CPU @ 3.70 GHz, GTX 1080 Ti [view my complete system specs]
  • Thu, Mar 21 2019 6:59 PM In reply to

    Re: Avid Every time I insert a clip. Loading media file information and relink

    same problem here, this is taking so much time to just insert a clip in the timeline.

    It also duplicates the clip into whatever bin is selected in the media browser, creating several version of the same clip.

    Come on Avid, 2018.12.2 is so buggy, why-why did you release this version????

    MacPro 2.7GHz 12 Core Intel Xeon E5, 64 GB 1866 MHz DDR3, AMD FirePro D700 [view my complete system specs]
  • Thu, Mar 21 2019 7:55 PM In reply to

    • Jaucker
    • Not Ranked
    • Joined on Wed, May 2 2018
    • Posts 7
    • Points 85

    Re: Avid Every time I insert a clip. Loading media file information and relink

    Rolling back to 2018.11 resolved this issue for me for now. 2018.11 has been pretty solid for the most part. I still have a seperate bug involving the Real time audio track effects occasionally hard crashing avid which I made a post about this as well. But I can not trigger the event and no error messge comes up it just closes AVID like I never opened it. 

    Windows 10 Pro Version 10.0316299 Build 16299, Intel Core i7-8700k CPU @ 3.70 GHz, GTX 1080 Ti [view my complete system specs]
  • Thu, Mar 21 2019 9:07 PM In reply to

    Re: Avid Every time I insert a clip. Loading media file information and relink

    Unfortunately rolling back to 2018.11 did not fix the problem for me ;(((

    tried rebuilding the media database, no luck.

    All the footage has been imported and transcoded to DNXHD 185 via Media Browser.

    takes about 3 or 4 sec every time I add a clip to the timeline, I get the window saying Loading media file information and relinking the clip and MC making a copy of that same clip in whatever bin is selected in media browser the bin. sometime relinking to the original file, not the one transcoded.

     

    Frankly, I'm getting so tired of MC bugs,

    Anyone at Avid reading this?? 

    MacPro 2.7GHz 12 Core Intel Xeon E5, 64 GB 1866 MHz DDR3, AMD FirePro D700 [view my complete system specs]
  • Thu, May 16 2019 9:50 PM In reply to

    • mnbkyle
    • Not Ranked
    • Joined on Tue, Sep 15 2015
    • Minneapolis, MN
    • Posts 61
    • Points 700

    Re: Avid Every time I insert a clip. Loading media file information and relink

    I've been a 2018.11 user for awhile now and just started seeing this on my recent project. AMA linked footage transcoded to DNxHR LB...but when I insert the transcoded files into the sequence it does the loading media file thing.

    Anyone come up with a workaround? I tried reindexing the drive so far, no dice.

    ISIS 5500 4.7.13, Avid Media Composer various versions. z840, z420, imac trashcans [view my complete system specs]
  • Sat, May 18 2019 5:39 AM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,766
    • Points 67,710

    Re: Avid Every time I insert a clip. Loading media file information and relink

    Are You working with the MediaTool and/or the Source Browser open? If yes close them.

    Symphony 20.10, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Mon, May 20 2019 4:17 PM In reply to

    • Ben Dodds
    • Not Ranked
    • Joined on Mon, Jul 7 2014
    • London, England
    • Posts 40
    • Points 475

    Re: Avid Every time I insert a clip. Loading media file information and relink

    We had this with most rolls from a production, all shooting on FS7. Multiple cameras.

    Upon investigation we found it was the first clip in most ingested (DNxHD 36) bins. 

    We had to retranscode these clips as it stuck with us from releases 2018.10 onwards. We did find that if we didn't scrap the data track the clips were fine.

    Since 2018.12.3 the problem has decreased however.

    ACSR Elite 4 x z840 MC2018.12.6, 1 x z840 MC2019.6 all w/Symphony option, Baselight for Avid, Neatvideo 17 x z840 MC2018.12.6 5 x z4 MC2018.12.6 4... [view my complete system specs]
  • Thu, May 30 2019 12:28 AM In reply to

    Re: Avid Every time I insert a clip. Loading media file information and relink

    Hi All,

    thanks for the replies and tips, unfortunately the problem is still happening with FS7 footage for some reasons.

    Tried all the suggestions from this thread with no luck.

    More interrestingly and annoyingly, we're working on a project right now, imported all the clips via Media browser into the Avid Mediafile folder. something very strange is happening on top of the earlier duplicating clips problem.

    when editing clips in the timeline, they loose their connections to the mediafile folder MXF and revert to the original camera clips.

    it even separate the audio/video in some occasions, where the audio is linked to the original camera file and the video to the clips in the mediafile folder.

    Hope this is making sense.

    Can anyone at Avid shine in on this thread?

    MacPro 2.7GHz 12 Core Intel Xeon E5, 64 GB 1866 MHz DDR3, AMD FirePro D700 [view my complete system specs]
  • Thu, May 30 2019 4:21 PM In reply to

    • Jaucker
    • Not Ranked
    • Joined on Wed, May 2 2018
    • Posts 7
    • Points 85

    Re: Avid Every time I insert a clip. Loading media file information and relink

    Thank you this solved it!

    Windows 10 Pro Version 10.0316299 Build 16299, Intel Core i7-8700k CPU @ 3.70 GHz, GTX 1080 Ti [view my complete system specs]
  • Thu, May 30 2019 4:26 PM In reply to

    • Jaucker
    • Not Ranked
    • Joined on Wed, May 2 2018
    • Posts 7
    • Points 85

    Re: Avid Every time I insert a clip. Loading media file information and relink

    Hey Eric,

     

    It sounds like the clips were not transcoded properly and are having a hard time staying linked to the DNxHD or DNxHR footage. 

     

    Go through the check list to see if any of these help.

     

    - Source browsed and links

    -Then transcode all media to desired format

    -When choosing transcode options keep the audio as PCM files. ( OMFI audio can sometimes get lost if you manually move stuff around.

    - see if this does anything and we will try some more stuff.

    Windows 10 Pro Version 10.0316299 Build 16299, Intel Core i7-8700k CPU @ 3.70 GHz, GTX 1080 Ti [view my complete system specs]
  • Fri, May 31 2019 3:53 PM In reply to

    • Lukas Boeck
    • Top 200 Contributor
    • Joined on Fri, Jul 31 2015
    • Austria
    • Posts 591
    • Points 6,995

    Re: Avid Every time I insert a clip. Loading media file information and relink

    Making the original clips invisible to the system might also be a good idea.

     

    Like renaming the folder with the source footage after transcoding.

    MC 2018.12.2 Cusom bulid Supermicro X9SRL-F, 32 Gig Ram, 3ware 9750 6x6TB Seagate EC Drives, LSI 9207 + LTO-7, Mojo DX, Artist Color, Flanders CM240, GTX... [view my complete system specs]
  • Fri, Jun 21 2019 5:30 AM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,766
    • Points 67,710

    Re: Avid Every time I insert a clip. Loading media file information and relink

    This is happening to me too, MC 2018.12.3, not every single time I cut a clip to the timeline, but only with some clips that may have been linked twice, because the source footage was moved to a different location, or transcoded twice, eg to bake in different FrameFlex settings. Any of You found out a fix?

    Symphony 20.10, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Thu, Dec 5 2019 7:03 PM In reply to

    Re: Avid Every time I insert a clip. Loading media file information and relink

    Hey All,

    Hate to say this but I tried everything that was recommended on this thread and the problem is still happening with FS7 footage.

    The reall anoying part is the duplication of clips. MC still duplicates clips when they're edited to the timeline into whatever bin is targeted in the media browser. As a workaround we ended up creating a bin named "duplicates" so each clips goes into that bin and doen't messed up our editing bins.

    I'm suprised no one at Avid answered this thread, seems like its happening to many people.

     

    Come on Avid supposrt please, shine in on this!

    MacPro 2.7GHz 12 Core Intel Xeon E5, 64 GB 1866 MHz DDR3, AMD FirePro D700 [view my complete system specs]
  • Thu, Dec 5 2019 10:05 PM In reply to

    • Lukas Boeck
    • Top 200 Contributor
    • Joined on Fri, Jul 31 2015
    • Austria
    • Posts 591
    • Points 6,995

    Re: Avid Every time I insert a clip. Loading media file information and relink

    eric peltier:

     As a workaround we ended up creating a bin named "duplicates" so each clips goes into that bin and doen't messed up our editing bins.

    You dont have to keep the duplcate clips. delete the clips but not their media.

    You can delete all clips from any project and your timelines will still play.

    You can always get all clips back by dragging msmMMOB.mdb into an (ideally empty) bin.

     

    So do you have media browser open when this happens?

    Did you hide the original clips from Avid?

    MC 2018.12.2 Cusom bulid Supermicro X9SRL-F, 32 Gig Ram, 3ware 9750 6x6TB Seagate EC Drives, LSI 9207 + LTO-7, Mojo DX, Artist Color, Flanders CM240, GTX... [view my complete system specs]
  • Thu, Dec 5 2019 10:58 PM In reply to

    Re: Avid Every time I insert a clip. Loading media file information and relink

    Hi Lukas,

     

    yes I can delete the duplicate clips but it doesn't solves the problem, the reason we created a duplicate folder is to avoid MC creating havoc into our work bins.

    Problem happens whether the media browser is open or not, same for hiding the clips in the bin display menu.

    so frustrating...

    MacPro 2.7GHz 12 Core Intel Xeon E5, 64 GB 1866 MHz DDR3, AMD FirePro D700 [view my complete system specs]
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