Latest post Thu, Feb 13 2020 9:26 AM by luca.mg. 121 replies.
Page 8 of 9 (122 items) « First ... < Previous 5 6 7 8 9 Next >
Sort Posts: Previous Next
  • Wed, Jun 5 2019 4:08 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,935
    • Points 227,475
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Sometimes MC won't close

    Terry Snyder:

    Marianna:
    does anyone experience this with BMD devices attached and if so, which ones and what driver?

    I have the problem with a Matrox MX02

    Terry....

    I dont think Matrox will be doing anything to thier driver for this issue.....  

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Wed, Jun 5 2019 6:25 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,626
    • Points 66,035

    Re: Sometimes MC won't close

    BM Intensity Pro 4K driver 10.9.12.0, did not try with the latest driver, previous ones had the horrible play loop at stop thing. I'll have the time to experiment with the latest driver release anytime soon and report back.

    Terry, the Matrox box is EOL, it crashes on exit, but it's not the same issue discussed here.

    Symphony 2018.12.3, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Wed, Jun 5 2019 6:48 PM In reply to

    • DIESELE
    • Top 100 Contributor
    • Joined on Mon, Apr 28 2008
    • Cymru/Wales
    • Posts 1,148
    • Points 14,215

    Re: Sometimes MC won't close

    Luca - I'm good with that latest driver as we had the same loop issue.  I get slo mo sounding scrub issues (can scrub for 4" after stop) with the hardware switch off (need to switch it off to use USB mic in) but i dont have any steam left for this! l'll live with it!

    Symphony 2018.12.9, Blackmagic Intensity Pro 11.1 (unsatisfactory in full res UHD though for client monitor), WIN 10 on 2500Mbps M.2 SSD, Nvidia Quadro K4200, Asus X99 Mobo, 4.0 GHz Hex core mildly overclocked CPU, 32Gb 2800 Mhz RAM, WD Black 8Tb RAID10 @ 450Mbs

    VIDEO MEDIA PRODUCTION COMPANY AND FACILITIES CARDIFF, LONDON, BRISTOL, WALES, CRACKING PRODUCTIONS

     

  • Wed, Jun 5 2019 6:56 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,626
    • Points 66,035

    Re: Sometimes MC won't close

    Thank You DIESELE, You told me that, but I have had no time to spare for messing around with the system, next week I might be off and test the new driver, no way I would do that before while editing!

    Symphony 2018.12.3, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Wed, Jun 5 2019 7:05 PM In reply to

    • DIESELE
    • Top 100 Contributor
    • Joined on Mon, Apr 28 2008
    • Cymru/Wales
    • Posts 1,148
    • Points 14,215

    Re: Sometimes MC won't close

    I SO get that!

    I am never updating again as I have the most fast and solid system in 18 months now after I bit the bullet and put in a new M2.SSD with OS from scratch, permitting all the 'will they screw it up' cryptic Windows OS updates.  Phew! Now I'm leaving it well alone!

    Symphony 2018.12.9, Blackmagic Intensity Pro 11.1 (unsatisfactory in full res UHD though for client monitor), WIN 10 on 2500Mbps M.2 SSD, Nvidia Quadro K4200, Asus X99 Mobo, 4.0 GHz Hex core mildly overclocked CPU, 32Gb 2800 Mhz RAM, WD Black 8Tb RAID10 @ 450Mbs

    VIDEO MEDIA PRODUCTION COMPANY AND FACILITIES CARDIFF, LONDON, BRISTOL, WALES, CRACKING PRODUCTIONS

     

  • Thu, Jun 6 2019 7:17 AM In reply to

    • knejmann
    • Not Ranked
    • Joined on Fri, Nov 4 2005
    • Århus, Denmark
    • Posts 205
    • Points 2,290

    Re: Sometimes MC won't close

    Marianna:
    One question I have..... does anyone experience this with BMD devices attached and if so, which ones and what driver?

    I have this problem with Blackmagic DeckLink Studio 4K driver version 10.10.1.

    We also have this problem with Nitris DX boxes.

    And Aleksandra is looking into this - case 03712191

    Media Composer 2018.12.6 - Windows 10 - Dell 8520 - Blackmagic Decklink Studio 4K - Interplay and NEXIS storage - Avid Artist Color. [view my complete system specs]

    Kåre Nejmann

    Danish Broadcasting Corporation - DR
    Aarhus, Denmark 

  • Thu, Jun 6 2019 7:49 AM In reply to

    • JRijken
    • Not Ranked
    • Joined on Fri, Sep 21 2018
    • Belgium
    • Posts 18
    • Points 270

    Re: Sometimes MC won't close

    we have the same problem on avid 2018.7 running with blackmagic decklink 4k extreme 12g.

    driver is Desktop Video Installer v10.11.4

    HP z4, Avid MC 2018.10, 64GB RAM,NVidea Quadro M4000, Windows 10 pro, BM decklink extreme 4k 12G. [view my complete system specs]
  • Thu, Jun 6 2019 7:42 PM In reply to

    • ck123
    • Not Ranked
    • Joined on Wed, Jul 17 2013
    • PA
    • Posts 154
    • Points 1,955

    Re: Sometimes MC won't close

    We have this problem with Nitris DX boxes and with software only systems.

    HP zBook 17 G3, z220, HP z240, HP z420, HP z440, HP z840, HP Z4 G4, Dell Precision 3430, Dell Precision 7810, Apple iMac i5 27-Inch (5K, Late 2015). 16GB... [view my complete system specs]
  • Thu, Jun 6 2019 8:24 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,935
    • Points 227,475
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Sometimes MC won't close

    ck123:

    We have this problem with Nitris DX boxes and with software only systems.

    ck123

    are your spec's on your profile still valid?  If not what are you using now?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Thu, Jun 6 2019 8:25 PM In reply to

    • Marianna
    • Top 10 Contributor
    • Joined on Thu, Oct 13 2005
    • Avid
    • Posts 10,935
    • Points 227,475
    • Avid Beta Moderators
      Avid Customer Advocate
      Avid Developer Moderator
      BlogAuthor
      SystemAdministrator

    Re: Sometimes MC won't close

    JRijken:

    we have the same problem on avid 2018.7 running with blackmagic decklink 4k extreme 12g.

    driver is Desktop Video Installer v10.11.4

    JRijken

    Can you produce a crash log?

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Fri, Jun 7 2019 1:36 PM In reply to

    Re: Sometimes MC won't close

    Marianna:
    I dont think Matrox will be doing anything to thier driver for this issue...

    I know Matrox is EOL.   But I've also experienced the problem running software only.

     

    MC 2018.12.3 with Symphony, Matrox MX02 Mini Max, Win 7 Pro, HP Z800 2x6-Core 3.2Ghz Xeon, 48GB ram, Quadro K4200, SanDisk Extreme 240GB SSD as system... [view my complete system specs]

    I have a fantastic editing assistant.  He stays by my side when I edit...doesn't talk too much...and thinks I'm a genius!    Check him out here: www.youtube.com/watch?v=ZQVkYaaPO6g

  • Fri, Jun 7 2019 3:20 PM In reply to

    • ck123
    • Not Ranked
    • Joined on Wed, Jul 17 2013
    • PA
    • Posts 154
    • Points 1,955

    Re: Sometimes MC won't close

    Yes. Profile is up to date. We are running MC 2018.11. Prior version was 8.8.5. Never saw this on 8.8.5. We've seen this "not closing" on nearly every Windows PC we own. We've been telling people, wait a minute and then do an End Task, just to make sure it's not just being slow.

    HP zBook 17 G3, z220, HP z240, HP z420, HP z440, HP z840, HP Z4 G4, Dell Precision 3430, Dell Precision 7810, Apple iMac i5 27-Inch (5K, Late 2015). 16GB... [view my complete system specs]
  • Tue, Jun 11 2019 9:18 PM In reply to

    • BenoitM
    • Top 100 Contributor
    • Joined on Fri, Nov 4 2005
    • Brussels, Belgium
    • Posts 1,234
    • Points 14,795

    Re: Sometimes MC won't close

    BMD Desktop Video 11.2 since a week and issue hasn't occurred since then....(MC 18.12.5)

    MC 2018.12.7 (+Symphony)/BCC2019 12.5.2/RED 5.6; BlackMagic Ultrastudio Mini Monitor+Recorder (11.4.1); DELL Precision 5530 - Intel Core i7-8850H 2.6 GHz... [view my complete system specs]
  • Sun, Jun 23 2019 5:07 PM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,626
    • Points 66,035

    Re: Sometimes MC won't close

    BenoitM:

    BMD Desktop Video 11.2 since a week and issue hasn't occurred since then....(MC 18.12.5)

    A week of BM Desktop Video 11.2 here too, and the crash on exit is more frequent than before. Support is after this, I'll allow a remote session sometimes after June 27th.

    Symphony 2018.12.3, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

  • Thu, Feb 13 2020 5:12 AM In reply to

    • luca.mg
    • Top 25 Contributor
    • Joined on Thu, Oct 13 2005
    • Roma - Italy
    • Posts 5,626
    • Points 66,035

    Re: Sometimes MC won't close

    After upgrading to Win 1909 this thing is finally gone. Yes

    Symphony 2018.12.3, BM Intensity Pro 4k, Windows 10, i7-5930K, 32 GB ram, Quadro K620 [view my complete system specs]

    peace luca

Page 8 of 9 (122 items) « First ... < Previous 5 6 7 8 9 Next >

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller