Latest post Wed, Jan 30 2019 2:24 PM by Marianna. 27 replies.
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  • Wed, Jan 2 2019 1:56 PM

    • Cutyes
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    2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    Happy new year everyone! :)

    I just installed 2018.12 to see the new features at work. As soon as I opened an old sequence (v2018.5) I got this error:

    After clicking "continue" I get this:

    The 50/50 method narrowed it down to a very few of the many audio suite plugins used in this and other sequences. (Mostly EQ3 1-Band and D-Verb.) Other parts, with or without audio suite plugins, can be in/out-previewed. I could only test it on a MacBook Pro (15-inch, 2017, 3,1GHz i7, macOS 10.13.6, AJA T-Tap v15.0.1.1) so far. Does anybody know a solution besides removing and reapplying the effects? Meanwhile I will once more switch back to 2018.5 ;) Thx & Cheers
  • Sun, Jan 6 2019 11:14 PM In reply to

    • palm
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    Had the same problem with a project started on 2018.1. Had to roll back to 2018.11.

    MacOS Sierra

  • Mon, Jan 7 2019 11:53 AM In reply to

    • Cutyes
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    That makes us three. (With the other thread http://community.avid.com/forums/t/196163.aspx)

    Maybe worth a closer look for one of your wizards, Avid? I wish I could use 2018.12 with my older sequences... :)

  • Mon, Jan 7 2019 2:00 PM In reply to

    • Marianna
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    Cutyes

    what OS are you using on the Mac Pro?   I created a case for you Tobias.... and will do the same for the rest of the folks reporting this so we have multiple cases and get attention quickly.   Case # 03625127

    Marianna

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  • Mon, Jan 7 2019 2:07 PM In reply to

    • Marianna
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    palm:

    Had the same problem with a project started on 2018.1. Had to roll back to 2018.11.

    MacOS Sierra

    Hi there... I also created a case for you as well....   Case # 03625134.  I think Michael if we get a few cases with the same symptom it will be eaiser to fix.

    stand by

    Marianna

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  • Mon, Jan 7 2019 3:09 PM In reply to

    • Cutyes
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    Hey Marianna,

    thank you for your help! :)

    I am the one with the MacBook Pro:

    15-inch, 2017

    i7 3,1GHz

    MacOS 10.13.6

    AJA T-Tap, Software v15.0.1.1

     

  • Mon, Jan 7 2019 10:36 PM In reply to

    • palm
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    Thanks for bringing this to attention, Marianna!

    Working on iMac retina 27“ late 2015 btw.

  • Tue, Jan 8 2019 11:38 AM In reply to

    • rabbitfire
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    same here - any news?

  • Tue, Jan 8 2019 1:49 PM In reply to

    • Marianna
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    palm:

    Thanks for bringing this to attention, Marianna!

    Working on iMac retina 27“ late 2015 btw.

    Hey there.....   Marcin responded to the case and is looking for some info from you.  Can you respond?

    "  Can you provide me some additional information regarding the issue? Is this happening just with projects created with previous version of Media Composer or there is no pattern there? (provided you had enough time to test the latest release). 

    We would like to get same samples (media files, project) to try to reproduce the issue in house. I will be sending upload link to you soon. 

    Thanks and regards, 
    Marcin "

     

    Marianna

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  • Tue, Jan 8 2019 1:51 PM In reply to

    • Marianna
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    rabbitfire:

    same here - any news?

    Rabbitfire...   not yet still trying to reproduce.

    Can you provide:

    Computer?

    OS?

    MC version?

    Opening older projects or net new projects?

    If older projects, what version?

    Thanks

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Jan 8 2019 1:51 PM In reply to

    • Marianna
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    rabbitfire:

    same here - any news?

    Rabbitfire...   not yet still trying to reproduce.

    Can you provide:

    Computer?

    OS?

    MC version?

    Opening older projects or net new projects?

    If older projects, what version?

    Thanks

    Marianna

    Director of Online Communities and Forums/Customer Advocate [view my complete system specs]

    marianna.montague@avid.com

    mobile 813-493-6800

    Twitter:  avidmarianna

    Facebook: Marianna Montague

    www.avidcustomerassociation.com   |  Connect 2019 | April 6-7 | Aria, Las Vegas, NV

    WWLD

  • Tue, Jan 8 2019 2:29 PM In reply to

    • rabbitfire
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    PC W10 2018.12

    Project created just before updating to 2018.12

    Removing some audio located on A1 and A2 solved the problem for me

  • Tue, Jan 8 2019 5:24 PM In reply to

    • willoswald
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    Yes just had this going from version 2018. to 2018.12. Windows 10 latest version updates. I can't even close down properly I have to crash out. Solutions please I can't move down the timeline at all even to remove EQ.

  • Tue, Jan 8 2019 6:23 PM In reply to

    • willoswald
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    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    Sorry should have been 2018.5 was the previous working version. Back to that version with a uninstall and reinstall.

  • Tue, Jan 8 2019 9:27 PM In reply to

    Re: 2018.12 | Can't playback 2018.5-sequence | Error "Audio consumer duration differs"

    Same problem here, it happens when I render an EQ3 7-Band Audio Suite effect on a stereo music track. I can play again if I delete the renders, but not if I try another audio file or different EQ. Also, the sequence was created on 2018.12.

    MacBook Pro 15”, Intel Core i7 2.6, Amd Vega 16, 32gb RAM, Mac OS 10.14.2 [view my complete system specs]
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