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  • Re: Switching between projects v21.5.0

    The only way I know of to change projects is to close the one you're in, and then open the one you want to be in. For what it's worth, you're not exiting the software when you do this, you're just going back to the select project screen.
    Posted to Get Started Fast (Forum) by camoscato on Tue, May 18 2021
  • Re: I can't launch Avid MC 2019.12.4

    [quote user="DudleyNYC"]Any ideas?[/quote] You should create a case on the MyAvid support portal and someone will get to you asap. https://www.avid.com/US/support/support-contact If you don't get anywhere with them, send an email to Raff Condalor (raff.condalor@avid.com). He is Avid's customer advocate, and can help you. You can also
    Posted to Avid Media Composer - PC (Forum) by camoscato on Tue, May 18 2021
  • Re: Problem Installing Media Composer 8

    Hi, Which specific version of Media Composer 8? Make sure the version you're trying to install is compatible with the MacOS you're running: https://avid.secure.force.com/pkb/articles/en_US/compatibility/en267087 There's a link to the legacy version matrix pdf on that page, and you can scroll down to get to the MacOS part.
    Posted to Avid Media Composer - Mac (Forum) by camoscato on Tue, May 18 2021
  • Re: Avid 2021.5 installer chocks ?????

    I couldn't duplicate this problem on my Windows 10 system. I've asked Raff and Marianna to reach out to you again. If you don't want to wait for them, you could create a case on the MyAvid support portal and someone will get to you asap. https://www.avid.com/US/support/support-contact
    Posted to Avid Media Composer - PC (Forum) by camoscato on Mon, May 17 2021
  • Re: processor not fast enough

    [quote user="John"]It has been transcoded.[/quote] From what to what? [quote user="John"]How can I check how fast media can be read from the drive?[/quote] It varies based on the speed of the processor, the speed of the drive, the project's format, and the resolution of the media. I don't know of anywhere you can plug those
    Posted to Get Started Fast (Forum) by camoscato on Fri, May 14 2021
  • Re: Crash logs

    [quote user="JamesG"] OK thanks - how does that work? [/quote] You can create a support case here: https://www.avid.com/US/support/support-contact
    Posted to Avid Media Composer - Mac (Forum) by camoscato on Fri, May 14 2021
  • Re: processor not fast enough

    Hi, What is the format/resolution of the footage? The larger the format or higher the resolution, the harder it will be for your system to play it.
    Posted to Get Started Fast (Forum) by camoscato on Fri, May 14 2021
  • Re: no input and output

    Hi nat2127, It would help to know your system specifications. Which specific version of Media Composer are you using? Which specific operating system? Processor? Amount of RAM? Video card? Is your media linked, transcoded, or imported? Where is your media stored? Look at my profile at the bottom of this post for an example. If you fill out this information
    Posted to Get Started Fast (Forum) by camoscato on Fri, May 14 2021
  • Re: deactivating Avid Media Composer

    Hi Steved, You should create a case on the MyAvid support portal and someone will get to you asap. https://www.avid.com/US/support/support-contact If you don't get anywhere with them, send an email to Raff Condalor (raff.condalor@avid.com). He is Avid's customer advocate, and can help you.
    Posted to Avid Media Composer - Mac (Forum) by camoscato on Mon, May 10 2021
  • Re: License deactivation an reactivation ... im really tired!

    Hi Megahorst, You should create a case on the MyAvid support portal and someone will get to you asap. https://www.avid.com/US/support/support-contact If you don't get anywhere with them, send an email to Raff Condalor (raff.condalor@avid.com). He is Avid's customer advocate, and can help you.
    Posted to Avid Media Composer - Mac (Forum) by camoscato on Mon, May 10 2021
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