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  • "stopped working" just after opening a project

    Hi all, installed MC First for uni work, straight after creating a project it crashes, feels like I've tried everything. System; gtx 1080 16gb ram intel i7 win 10 pro I'm downloading the files to (C:), extracting to (C:) and installing to (C:) any help would be great, I'm losing my mind thanks...
    Posted to Media Composer | First Forum (Forum) by joehenrywood on Tue, Dec 5 2017
  • auto-renewal problem credit card

    my credit card had a problem so the auto-renewal failed, i fixed the card but now everytime i try to renew my avid media composer subscription it fails !!! what should i do ? ive been trying for a month
    Posted to Avid Customer Setups (Forum) by leliarababy on Wed, Jul 15 2015
  • Need Help! Custom audio outputs

    Hello, In FCP7 when finished an edit I need to send the audio to the post audio house. I do so by splitting the audio into 2 outputs 1 for production audio and vo and the 2nd for sfx and music. I can go to sequence settings, then audio and change it to dual mono allowing me the ability to send my audio...
    Posted to Get Started Fast (Forum) by swnp on Wed, Mar 4 2015
  • Subscription Support Failure, Month Two

    Hi everyone, I have had an ongoing issue with my 3 cross-graded seats of MC. The problem is entering its second month and the support feedback loop is taking on an Abbot and Costello "Who's On First" quality. Simply put. We owned three seats of MC 7. When the subscription model was introduced...
    Posted to Avid Media Composer - Mac (Forum) by W. Ross Wells on Fri, Aug 22 2014
  • Avid account seems to have deleted after a hard drive failure. Please help!

    My hard drive recently failed on my MacBook and I unfortunately had to install a new one, therefore I lost all of my information and data on my computer. Earlier this month, I purchased a student copy of Avid Media Composer and I was able to successfully download both MC and the associated programs with...
    Posted to Avid Media Composer - Mac (Forum) by Stephiebby on Sat, Nov 30 2013
  • Avid will not open bins

    Hello all, I really hope someone can help out here... I recently finished a huge project I've been working on the past few weeks. I finished on Friday, didn't touch the coputer until Sunday evening, and when I opened up Avid to export it, it refused to open any of my bins, being unable to access...
    Posted to Avid Media Composer - Mac (Forum) by Gentri.Rianon on Mon, Apr 22 2013
  • new 2012 imac vs mac mini for mc 6.5

    Hey Guys I am buying a new computer and due to budget I can't afford much but I like the OSX interface much more than the pc interface so I've decided to keep to mac. I was wondering which system is better for avid media composer. Options are the new mac mini core i7 with fusion drive and maxed...
    Posted to Avid Media Composer - Mac (Forum) by Lenny V on Sat, Dec 15 2012
  • How do I delete a User Profile?

    I had a corrupt System User on my Mac and IT told me to create a new user to solve the problem. I exported my user profile settings out of my Media Composer 6.0.1.1 and tried copying the settings folder from my old Mac System User to my new System User. After that, the name of my Avid profile settings...
    Posted to Avid Media Composer - Mac (Forum) by BARR on Wed, Oct 31 2012
  • Re-install PT10 & MC6 on new computer

    I'm going to purchase a new laptop with a stronger CPU, more RAM, stronger video card and SSD hardrive so I can actually utilize the software to its full potential and I was just looking for some basic tips and advice on how the reinstallation of the software goes. I only bought the software a few...
  • Basic Questions, Need Help

    On a first note I just want to express how utterly useless the phone numbers provided through the "support" tab on Avids website are and how the phone numbers provided did absolutely nothing to help me. Also, the way that the links provided sent me in a circle leading right back to where I...
    Posted to Get Started Fast (Forum) by Jurelle on Tue, Apr 10 2012
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