Latest post Tue, May 18 2021 11:59 AM by TVJohn. 19 replies.
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  • Sun, May 16 2021 1:52 AM In reply to

    • fdooman
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • LOS ANGELES
    • Posts 529
    • Points 6,475

    Re: Avid 2021.5 installer chocks ?????

    It won't even update Avid link in Avid link. I keep getting notification pop-up for update one for AL and the other for MC. When I click update in AL it start extracking and then shows installing for short moment and then turns to install. I have tried everything yopu name it with zero luck. I installed back the prior version to do my job. Avid always had major issue in past and present with AM and now AL. I hope they can see this post.

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Sun, May 16 2021 10:47 PM In reply to

    • TVJohn
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
    • Bayonne NJ
    • Posts 4,407
    • Points 54,775

    Re: Avid 2021.5 installer chocks ?????

    In Windows startup, any new items you see? Settings/Apps/Startup. Many helper services can interfere, thinking they "recognise a process as Their responsibility...

    Dell Display U2713HM(2560x1440), AMD FX8350 8core, AMD 990FX mobo, 32gig-DDR3-1600, Quadro K620/GTX260/core 216, Audigy2zs, 1TB SSD system drive, 2TB SATA... [view my complete system specs]

    Using MC 21.5. Win 20H2  Avid FX6.4, Vegas Pro 18/ DVD Architect 6pro, DVDit6.4proHD, CCE Basic, TmpGe Express4, TmpGe Authoring Works 4, DVDLab-Studio. Sony EX-1R, Canon XH-A1, GL2, GL1, Canon EOS 60D

  • Mon, May 17 2021 8:11 AM In reply to

    Re: Avid 2021.5 installer chocks ?????

    I couldn't duplicate this problem on my Windows 10 system. I've asked Raff and Marianna to reach out to you again.

    If you don't want to wait for them, you could create a case on the MyAvid support portal and someone will get to you asap.

    https://www.avid.com/US/support/support-contact 
    Media Composer 2021.6 w/Symphony/SS/PF options, HP Z-Book G6 17", i7-9850H 2.60GHz, 32gb RAM, NVIDIA Quadro RTX 3000, Blackmagic UltraStudio Mini... [view my complete system specs]

    "There is hardly anything in the world that some man cannot make a little worse and sell a little cheaper, and the people who only consider the price are this man's lawful prey."  - John Ruskin (1819-1900)

     

    Carl Amoscato | Freelance Film & Video Editor | London, UK

  • Mon, May 17 2021 2:21 PM In reply to

    • fdooman
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • LOS ANGELES
    • Posts 529
    • Points 6,475

    Re: Avid 2021.5 installer chocks ?????

    Thank you everyone. I recieved the call yesterday from Avid support team and the problem was fixed. It was corrupt user profile. Thanks again.

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Tue, May 18 2021 11:59 AM In reply to

    • TVJohn
    • Top 25 Contributor
    • Joined on Fri, Nov 4 2005
    • Bayonne NJ
    • Posts 4,407
    • Points 54,775

    Re: Avid 2021.5 installer chocks ?????

    Thanks for the update. Perhaps the option to "Delete user settings"should be added to the installation wizard.

    Dell Display U2713HM(2560x1440), AMD FX8350 8core, AMD 990FX mobo, 32gig-DDR3-1600, Quadro K620/GTX260/core 216, Audigy2zs, 1TB SSD system drive, 2TB SATA... [view my complete system specs]

    Using MC 21.5. Win 20H2  Avid FX6.4, Vegas Pro 18/ DVD Architect 6pro, DVDit6.4proHD, CCE Basic, TmpGe Express4, TmpGe Authoring Works 4, DVDLab-Studio. Sony EX-1R, Canon XH-A1, GL2, GL1, Canon EOS 60D

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