Latest post Tue, Jun 29 2021 8:50 AM by Trep. 6 replies.
Page 1 of 1 (7 items)
Sort Posts: Previous Next
  • Sat, Jun 19 2021 6:00 PM

    • Trep
    • Not Ranked
    • Joined on Tue, Jan 5 2021
    • Posts 6
    • Points 90

    HELP: MC 2021.6 crashes on launch!

    Hi,

    I just installled 2021.6 but, after rebooting, MC started crashing on launch. No way to make it work. I tried to uninstall it and then install it again (always through Avid Link) but it didn't work, MC keep crashing every time. 

    Is there a solution? 

    I have a 2016 Macbook Pro 15 on Big Sur 11.4 and before installing this bugged version I was using 2021.5 without problems.

    Giuseppe

     

     

  • Mon, Jun 21 2021 7:32 PM In reply to

    • Salskav
    • Not Ranked
    • Joined on Mon, Jun 21 2021
    • France
    • Posts 2
    • Points 30

    Re: HELP: MC 2021.6 crashes on launch!

    Do you have plugins installed ?
    If so, you could try to uninstall them and see. Then reinstall them one by one.

    iMac 27" (2019) Intel i9 3,6GHz 64Go RAM / 1To SSD (+ Samsung X5 2To TB3) Radeon Pro Vega 48 macOS 11.4 (Big Sur) Media Composer 2021.6 Accusonus... [view my complete system specs]
  • Thu, Jun 24 2021 7:49 PM In reply to

    • fdooman
    • Top 500 Contributor
    • Joined on Thu, Oct 13 2005
    • LOS ANGELES
    • Posts 532
    • Points 6,490

    Re: HELP: MC 2021.6 crashes on launch!

    You're lucky installed it. I can;t evem install it and wait for crash. 

    Symphony 6.0 on PC MC 6 on MAC Pro 3.2 GHZ 2008 model, 8 Gig of ram, Nvidia 8800 GT video card. 500 Gig system drive, 320 gig extra drive, Cineraid 2TB... [view my complete system specs]
  • Fri, Jun 25 2021 6:36 AM In reply to

    • Trep
    • Not Ranked
    • Joined on Tue, Jan 5 2021
    • Posts 6
    • Points 90

    Re: HELP: MC 2021.6 crashes on launch!

    No plug-ins. Just Media Composer crashing on launch. 

    I had to switch back to 2021.5.

    tnx

  • Mon, Jun 28 2021 3:06 PM In reply to

    • Ryan Johnson
    • Not Ranked
    • Joined on Tue, Dec 12 2006
    • New York, NY
    • Posts 57
    • Points 730

    Re: HELP: MC 2021.6 crashes on launch!

    FYI I just had a user report 2021.6 crashing on launch with the message 'Exception: SYS_ERROR'

    The culprit turned out to be a screenshot file on his desktop with an illegal character (a forward slash) in the filename. I'm not kidding.

    Removing the slash in the filename allowed MC to launch.

    Hope this helps,

    -rj

    iMacs, MacPro's, OSX 10.14.6, MC 2019.12, Nexis 2019.12 [view my complete system specs]
  • Tue, Jun 29 2021 8:07 AM In reply to

    • Trep
    • Not Ranked
    • Joined on Tue, Jan 5 2021
    • Posts 6
    • Points 90

    Re: HELP: MC 2021.6 crashes on launch!

    Really? 

    I don't think I have any illegal filename on my desktop, but I'll check...

    Tnx

  • Tue, Jun 29 2021 8:50 AM In reply to

    • Trep
    • Not Ranked
    • Joined on Tue, Jan 5 2021
    • Posts 6
    • Points 90

    Re: HELP: MC 2021.6 crashes on launch!

    Ok, no illegal filenames on my desktop, but MC is alway crashing when loading MSP_Q7 plugin.

    I would try to remove it to see if this solves the problem, but for some reason I couldn't find it. Maybe the problem is that MC is trying to load a plugin that is not there?

    And, by the way, what is that plugin? (sound like something Quicktime 7 related...)

     

    tnx,

    g.

Page 1 of 1 (7 items)

© Copyright 2011 Avid Technology, Inc.  Terms of Use |  Privacy Policy |  Site Map |  Find a Reseller