Tried opening a case through the support page - nope, just keeps kicking me back to the start screen, tried the AI bot -useless, no humans available to talk online, UK phone number says it's out of service, I've sent RalphC an email. Can someone suggest some way to contact someone? Ineed to deactivate a license on a dead machine. 

Thanks,

Andi

ripvanmarlowe:

Tried opening a case through the support page - nope, just keeps kicking me back to the start screen, tried the AI bot -useless, no humans available to talk online, UK phone number says it's out of service, I've sent RalphC an email. Can someone suggest some way to contact someone? Ineed to deactivate a license on a dead machine. 

Thanks,

Andi

Hi Andi......

Email me please the system ID and MyAvid emaial used.

Marianna.Montague@avid.com

standing by

marianna