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  • Re: Can’t open bin by clicking .avb file

    Hey Team Community Great news I got from Monika this weekend.... I wanted to let you know that we have fixed a long standing ask in the forums. Double clicking a bin file (.avb) in Windows now works in MC 2020.12.2 and 2021.6 next month when it comes out. Monika has been working with Netflix on this bug ( MCCET-4051 ) and I wanted to let the peeps here
    Posted to Avid Media Composer - PC (Forum) by Marianna on Mon, May 10 2021
  • Re: Upgraded OS and now Composer wont start

    Hi Mark You always need to "Phone Home" at least once per year with a deactivation and a reactivation to updated the servier and your license to the latest renewal you made. Email me the system ID and MyAvid email and I will assist marianna marianna.montague@avid.com
    Posted to Avid Media Composer - Mac (Forum) by Marianna on Mon, May 10 2021
  • Re: Support? What support?

    [quote user="Scottydog"] I have had a suport contract for years and now really do not know what I am paying for. I used to be able to phone. Now, although the renewal fee has doubled, I get the message that my plan does not include phone support. When I go to the support portal and enter my current contract #, it says no such contract # exists
    Posted to Avid Media Composer - PC (Forum) by Marianna on Tue, May 4 2021
  • Re: Avid NEXIS 2020.7.6???

    Jeroen According to Ed the product manager.... We did the 2020.7.6 patch after 2021.3.0 to back port the most critical fixes for a couple of customers that were reticent to go to 2021.3 (2021.3 has additional features and other changes). Overall we still recommend 2021.3.x (and this back patch will not be a typical thing going forward) XOXO Marianna
    Posted to Avid NEXIS | PRO (Forum) by Marianna on Thu, Apr 15 2021
  • Re: Login reguired when already linked.

    [quote user="butterfly"] I have been searching for several hours to solve this issue. Came to a teacher with students with the same problem. But in the thread it was not solved. Could you please help? I am linked, but still MCF won't open, giving the same message over and over again. I have also tried to sync account, signed out and in
    Posted to Media Composer | First Forum (Forum) by Marianna on Thu, Apr 15 2021
  • Re: Importing from iPhone

    Marluc One of the ways I do it as I sometimes get video from different iphone models is Install and run the iPhone Video to Avid Converter on your Mac, then click "Add Video" button to browse and load your recorded iPhone videos which you've transferred to your Mac. you can also use handbrake or Shutterencoder too. Note: Batch conversion
    Posted to Avid Media Composer - Mac (Forum) by Marianna on Thu, Apr 15 2021
  • Re: Clip Name Menu

    BIT Try the find and replace tool in media composer 2020.x Marianna
    Posted to Get Started Fast (Forum) by Marianna on Thu, Apr 15 2021
  • Re: AvidOpFrameGeneratorApp quit unexpectedly (repeatedly)

    Zach, Good to see you online but not that your having issues. We are aware that there are dongle issues with Big Sur and some versions of the dongle. Best to get a case going for you and have one of the techs reach out and provide a temp license while we figure out what might be your issue .... There is a workaround reported to fix the dongle but I
    Posted to Avid Media Composer - Mac (Forum) by Marianna on Thu, Apr 15 2021
  • Re: Avid Link Not Opening

    RHenman What computer are you on and are you on Win 10 enterprise or professional? Email me the system ID and your MyAvid email address. Marianna
    Posted to Avid Link (Forum) by Marianna on Thu, Apr 15 2021
  • Important | Avid Sites | Maintenance | 4.18.2021

    Avid sites down for maintenance – 4/18/2021 Avid will be conducting scheduled maintenance on Sunday, April 18 th starting from 3 a.m. until 6 a.m. ET. During this time , the following applications / services will be impacted during this maintenance window and will be unavailable: • Avid Webstore • MyAvid Master Account • Avid Support
    Posted to Licensing Options (Forum) by Marianna on Wed, Apr 14 2021
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